Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Culinary Manager

Company: Grand Brook Memory Care

Location: Garland, TX

Posted Sep 02, 2025

High school diploma or equivalent; additional certifications or degrees in culinary arts or hospitality management are advantageous.

Project Manager - Ground-Up Commercial Construction

Company: Michael Page

Location: Houston, TX

Posted Sep 02, 2025

Manage and align architects, contractors, and stakeholders. Identify, mitigate, and address potential project risks. Competitive base salary (120k-135k).

CDL-A Independent Contractor

Company: IMC Logistics

Location: University Park, TX

Posted Sep 02, 2025

The perfect truck driving opportunity that gets you home daily so you can spend time with those who matter the most in your life. One week hold back on pay.

CDL-A Independent Contractor

Company: IMC Logistics

Location: Highland Park, TX

Posted Sep 02, 2025

The perfect truck driving opportunity that gets you home daily so you can spend time with those who matter the most in your life. One week hold back on pay.

Pastry Sous Chef

Company: DAKOTA'S STEAKHOUSE

Location: Dallas, TX

Posted Sep 02, 2025

Collaborate with front-of-house staff to ensure seamless service and address any customer inquiries or concerns.

Project Manager

Company: Mahoney Engineering

Location: Austin, TX

Posted Sep 02, 2025

Provide technical oversight, including design review and quality control for stormwater, grading, drainage, and utility projects.

Cabinet Builder

Company: Travis Companies

Location: Manor, TX

Posted Sep 02, 2025

Experience with hand tools and power tools such as Jointer, Table Saw and Planer. Using the specs provided by our design and engineering team, you will use your…

Client Service Assistant

Company: 72 Solutions Inc

Location: San Antonio, TX

Posted Sep 02, 2025

Prior experience in customer-facing roles such as sales, customer service, or client support. Serve as a knowledgeable resource for all sales and customer…

Sous Chef

Company: DAKOTA'S STEAKHOUSE

Location: Dallas, TX

Posted Sep 02, 2025

Culinary degree or relevant certification is preferred but not mandatory. The ideal candidate will play a crucial role in supporting the Executive Chef in…

EVS Technician

Company: St. David's Medical Center

Location: Austin, TX

Posted Sep 02, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). You will complete daily cleaning of patient rooms, discharge rooms,…

Financial Reporting Senior Accountant

Company: Creative Financial Staffing

Location: San Antonio, TX

Posted Sep 02, 2025

Prepare sample selection from general ledger software for journal entry review. Research accounting and reporting guidance; determine appropriate accounting for…

Administrator / Accountant (Bilingual – Invoicing & Collections)

Company: CORREA CRAWFORD & ASSOCIATES

Location: San Antonio, TX

Posted Sep 02, 2025

OR equivalent experience plus Enrolled Agent (EA) license.  Proficiency with QuickBooks, Excel, and other modern accounting tools.  401(k) retirement plan.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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