Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

RN Emergency Room Night

Company: Baylor Scott & White Health

Location: Lakeway, TX

Posted Sep 01, 2025

Specialized field of study should be nursing. Must have BLS certification or get it within 30 days of starting in this role. Help patients and prevent issues.

Lead Tax Accountant/Tax Corporate Specialist

Company: MarCal Recruiting

Location: San Antonio, TX

Posted Sep 02, 2025

Strong computer and technical skills, with the ability to adapt to new platforms quickly. Gain exposure to high-level, high-net-worth client strategies.

Sales Consultant

Company: Exclusive Furniture

Location: Baytown, TX

Posted Sep 01, 2025

Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team and be assertive in driving successful management…

Senior Enterprise Technical Architect, Cloud

Company: Atlassian

Location: Austin, TX

Posted Sep 01, 2025

Understand technical requirements, guide implementation of solutions, and ensure successful adoption. They partner with Enterprise Solutions Strategists to…

Graphic Designer

Company: FASTSIGNS #13002

Location: Dallas, TX

Posted Sep 01, 2025

This involves various levels of creativity, including original design work and the refinement of graphic files provided by the customer.

Head Chef/Kitchen Manager

Company: The Lilypad Garden & Farm Schools

Location: San Antonio, TX

Posted Sep 01, 2025

Food Manager/Handlers certification required. \* Maintain a clean and sanitary kitchen workspace and ensure other kitchen staff does the same.

Guest Services & Customer Service Expert – North Austin, TX

Company: Western Blonde Salon

Location: Austin, TX

Posted Sep 01, 2025

Answer all incoming calls and assist with appointment scheduling, service inquiries, and policy clarification. Discounts on services and products.

Hotel Director of Sales and Marketing

Company: Goodwin Recruiting

Location: Dallas, TX

Posted Sep 01, 2025

In this high-impact role, you will oversee all revenue streams and market segments, develop and execute innovative sales and marketing strategies, and directly…

General Construction Carpenter (Decks, Fences, Drywall, Painting)

Company: Shpak Construction Group LLC

Location: San Antonio, TX

Posted Sep 01, 2025

Must have your own basic tools (drill, circular saw, jigsaw, level, tape measure, hammer, etc.). These rates apply if you have construction experience, know how…

Lead Data Scientist

Company: Memorial Hermann Health System

Location: Houston, TX

Posted Sep 01, 2025

Education: Bachelor’s Degree in science, engineering, computer science, mathematics, statistics, or related STEM field required.

Commercial HVAC/R and Appliance Technician (Signing Bonus for immediate start)

Company: Central Texas HVAC/R company

Location: Austin, TX

Posted Sep 01, 2025

Company-provided service vehicle and tools. 5+ years of experience diagnosing and repairing commercial refrigeration and HVAC systems.

Janitor

Company: North Dallas Digestive Disease Specialists

Location: Plano, TX

Posted Sep 01, 2025

Knowledge of industrial cleaning standards is beneficial for specific environments. The ideal candidate will be responsible for maintaining cleanliness and…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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