Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

CDL A Tanker Truck Driver

Company: Tidewater Transit Co. Inc.

Location: Houston, TX

Posted Sep 01, 2025

Clean driving record with no recent major violations. Tidewater Transit drivers must be committed to upholding the highest standard for safety and service.

View Details Apply on SimplyHired

Tool and Die Maker - Manual Machinist (4992)

Company: Boeing

Location: San Antonio, TX

Posted Sep 01, 2025

Fabricate, repair, and maintain various tools, dies, and fixtures used in the manufacturing process. Collaborate with engineers and other team members to…

View Details Apply on SimplyHired

Machining - Chemical Process Operator 2nd shift

Company: Chromalloy Gas Turbine LLC

Location: San Antonio, TX

Posted Sep 01, 2025

Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy…

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Special Education Teacher - Teacher of the Visually Impaired

Company: Supplemental Health Care

Location: Carrollton, TX

Posted Sep 01, 2025

For this type of employment, Kentucky state law requires a criminal record check as a condition of employment. Part time and full time options available.

View Details Apply on SimplyHired

HVAC Ctrls Systems Team Leader

Company: Johnson Controls

Location: San Antonio, TX

Posted Sep 01, 2025

Associate degree with six years of field experience or eight years of equivalent related field and site coordination experience in the HVAC industry.

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Machine Operator SPP

Company: thompsonpipegroup

Location: Grand Prairie, TX

Posted Sep 01, 2025

Complete sub-arc welding process certification within the steel plant under QA supervision, single and tandem. Top-tier Medical, Dental, and Vision Benefits.

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Experienced Dedicated CDL A Driver

Company: Carvana LLC

Location: Houston, TX

Posted Sep 01, 2025

Valid CDL driver's license with Med Card. Driving Standards: Maintain a clean driving record with a valid Class A CDL. License: Valid CDL with Med Card.

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loan forgiveness paid time off parental leave

Physician - OB/GYN

Company: Ascension

Location: Austin, Texas

Posted Sep 01, 2025

View Details Apply on healthecareers.com

Senior Cryptographic Public Key Infrastructure (PKI) Manager (Remote Eligible)

Company: Capital One

Location: Plano, TX

Posted Sep 01, 2025

Maintain technical and risk credibility with your own team and with engineering partners across the enterprise. At least 6 years of experience in Cybersecurity.

View Details Apply on SimplyHired

CDL A Owner Operator Driver, Frac Sand

Company: Accel Logistics, Inc

Location: San Antonio, TX

Posted Sep 01, 2025

Must bring your own truck, no equipment available. No previous oil field experience required, 2 years of CDL-A experience is required.

View Details Apply on SimplyHired

Welder

Company: Oceaneering

Location: Houston, TX

Posted Sep 01, 2025

The primary role of this position is to perform fitting and welding using FCAW, GMAW and GTAW processes in the fabrication, assembly, repair and maintenance of…

View Details Apply on SimplyHired

Cloud Platform Engineer - (ADV000B5T)

Company: CGI Group, Inc.

Location: Houston, TX

Posted Sep 01, 2025

Typically requires a bachelors degree or equivalent certification in a related area and normally possess 10 years of experience but no less than 5 years in the…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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