Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Data Analyst -- Entry Level

Company: CGI Group, Inc.

Location: Austin, TX

Posted Aug 25, 2025

Bachelors degree from an accredited college or university in Management Information Systems, Data Science, Computer Science, Information Systems, or related…

Data Analyst -- Entry Level

Company: CGI Group, Inc.

Location: Dallas, TX

Posted Aug 25, 2025

Bachelors degree from an accredited college or university in Management Information Systems, Data Science, Computer Science, Information Systems, or related…

Finish Carpenter - Commercial

Company: Structured Trades

Location: Austin, TX

Posted Aug 25, 2025

Read and interpret construction drawings, blueprints, and shop drawings. Measure, cut, and install materials using hand and power tools.

Culinary Director

Company: Tso Chinese Delivery

Location: Austin, TX

Posted Aug 25, 2025

Strong analytical skills with hands-on experience using *R365 or similar platforms* for cost analysis, forecasting, and performance optimization.

Business Analyst II

Company: Security Service Federal Credit Union

Location: San Antonio, TX

Posted Aug 25, 2025

Acts as a liaison among stakeholders, performs analysis in order to understand the business needs, policies, and operations of the credit union, and recommends…

Client Service Representative

Company: Patriot Growth Insurance Services

Location: Hollywood Park, TX

Posted Aug 25, 2025

Advise clients on federal and state compliance requirements while staying up to date with evolving regulations. Active Texas Life and Health.

Cleaner/Janitor

Company: A&M Cleaning Solutions

Location: San Antonio, TX

Posted Aug 25, 2025

The ideal candidate will be able to maintain the quality and cleanliness of our office spaces, in addition to all common areas. Sweep, vacuum, or mop the floor.

COMMERCIAL HVAC TECHNICIANS NEEDED - SIGN ON BONUS!

Company: Airco Mechanical

Location: Round Rock, TX

Posted Aug 25, 2025

Valid Texas driver’s license with a clean record. Airco Mechanical, a leader in the commercial mechanical, electric and plumbing industries is now accepting…

Remodel Laborer

Company: Becker Wright Consultants

Location: Bee Cave, TX

Posted Aug 25, 2025

Ability to read and follow blueprints or technical drawings. Experience in tile, wall repair, fixture installation, or other construction trades a plus.

Director of Engineering / VP of Engineering

Company: Collabera

Location: Austin, TX

Posted Aug 25, 2025

Master of Science (MS) degree in mechanical, electrical, systems, or software engineering required. Leading the department (15%) Represent engineering in…

Quality Control / Quality Assurance Manager, Plumbing & Mechanical Systems

Company: Comfort Systems USA Central Texas

Location: Austin, TX

Posted Aug 25, 2025

Work Environment: This is a primarily field-based role which requires walking, standing, climbing ladders, and working in varying temperatures (outdoors).

Full Time Private Chef

Company: Confidential

Location: Austin, TX

Posted Aug 25, 2025

Valid driver’s license and ability to manage grocery shopping and errands as needed. Plan, cook, and serve for occasional social events or parties hosted at the…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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