Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Pharmacist

Company: PurposeMed

Location: San Antonio, TX

Posted Aug 25, 2025

An active Texas Pharmacist license and in good standing with the Texas State Board of Pharmacy. *Permanent team members (employees) and their dependents are…

Window Installer

Company: Hardy Windows

Location: Austin, TX

Posted Aug 25, 2025

Utilize hand tools and power tools effectively for various installation tasks. Proficiency in using hand tools, power tools, and equipment relevant to the…

Commercial Door Technician Trainee

Company: DH Pace

Location: Houston, TX

Posted Aug 25, 2025

Must possess valid driver's license and good driving record. Prior experience in a similar role or one that required a mechanical aptitude preferred.

Proximity Marketing Director

Company: Showroom Windows & Doors

Location: San Antonio, TX

Posted Aug 25, 2025

Valid driver’s license and reliable transportation required. You'll recruit, train, and manage a growing team of field marketers while also serving as a player-…

IT/ OPS Data Analyst IV

Company: Texas Department of Family and Protective Services

Location: Austin, TX

Posted Aug 25, 2025

Graduation from an accredited College or University with a degree in computer science, computer information systems, management information systems, or a…

Machine Operator - Day Shift

Company: NOV Inc.

Location: San Antonio, TX

Posted Aug 25, 2025

Manufactures high-quality, low-cost pipe according to manufacturing specification sheets in an efficient manner while maintaining all NOV quality and safety…

Data Warehouse Analyst III (PL/SQL Developers)

Company: Experis

Location: Houston, TX

Posted Aug 25, 2025

Bachelor’s degree in Computer Science, Software Engineering, or related field. Design, develop, and maintain Oracle PL/SQL applications and database objects.

Wood CNC Operator

Company: ThreePDS Inc

Location: Lewisville, TX

Posted Aug 25, 2025

Ability to read and interpret technical drawings and measurements. Measure, cut, and shape wood components to specifications using hand and power tools.

Design Specialist

Company: SunSource

Location: San Antonio, TX

Posted Aug 25, 2025

Responsibilities include collaborating with clients and teams, ensuring brand consistency, managing projects, staying updated on trends, and sometimes providing…

Machine Operator - Night Shift

Company: NOV Inc.

Location: San Antonio, TX

Posted Aug 25, 2025

Manufactures high-quality, low-cost pipe according to manufacturing specification sheets in an efficient manner while maintaining all NOV quality and safety…

Pipe Fitter and/or Pipe Welder (Water & Wastewater Industry)

Company: Custom Piping Systems

Location: San Antonio, TX

Posted Aug 25, 2025

Valid driver’s license required. Must be able to pass testing and certification as per ASTM Section IX BPVC for both Carbon Steel and Stainless Steel.

Restaurant Kitchen Equipment Service Technician-5 weeks PTO on Day 1! Weekly pay! (Austin, TX)

Company: Whataburger

Location: Austin, TX

Posted Aug 25, 2025

Valid driver’s license with liability insurance, a good driving record and a satisfactory background check is required. Consistent 50-hour work week year-round.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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