Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Analyst III, IMS Security

Company: American Bureau of Shipping (ABS)

Location: Houston, TX

Posted Aug 25, 2025

The Security Analyst III plays a critical role in providing robust experience, support, and technical expertise in the management of our security engineering…

Senior Graphic Designer

Company: KERA

Location: Dallas, TX

Posted Aug 25, 2025

Lead and oversee all graphic design projects from start to completion, including conception, drafting, designing, and final delivery of products.

Software Engineer / Low level Embedded / Grand Prairie, TX

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Aug 25, 2025

Experience with full software life cycle development including SW design, architecture and integration & test. Low level Embedded software development.

Plumber - Commercial Construction

Company: Primary Plumbing Services

Location: Houston, TX

Posted Aug 25, 2025

Valid driver’s license and reliable transportation. Operate hand tools, power tools, and machinery safely and efficiently.

Unarmed Security Guard

Company: Quell Protection Services

Location: Dallas, TX

Posted Aug 25, 2025

Verify IDs and enforce entry policies. Conduct pat-downs and oversee line control to ensure a safe entry process. Being on time means being ahead of schedule.

ML Data Scientist - Product Analytics, Apple Ads

Company: Apple

Location: Austin, TX

Posted Aug 25, 2025

Work closely with the product team to identify and size new opportunities, develop data requirements, establish appropriate KPIs, and establish proper reporting…

Sales Assistant (SAN)

Company: CastleRock Communities

Location: Von Ormy, TX

Posted Aug 25, 2025

Qualifications – Customer Service skills, Knowledge of Microsoft Word and Excel, must be able to drive and have a valid Driver’s license.

Flex Unarmed Security Officer

Company: Avail Security Group

Location: Houston, TX

Posted Aug 25, 2025

Just have valid DL and Security Experience. Responding to incidents on property. Locking and unlocking gates at opening and closing.

Cyber Software Engineer (Embedded)

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Aug 25, 2025

Software analysis, code analysis, requirements analysis, software review, interface design. Supporting a broad range of challenges in a dynamic team environment…

Machine Operator Night Shift

Company: Cornerstone Building Brands

Location: Houston, TX

Posted Aug 25, 2025

Interprets blueprints, specifications, and other technical data to select the correct raw material or semi-finished parts. Able to use of measuring gauges.

Senior Cloud Solutions Architect - Azure

Company: eWorld Infotech LLC

Location: Austin, TX

Posted Aug 25, 2025

Analyze customer service requirements and design service solutions to meet business and technical objectives. You will work closely with customers to understand…

Data Scientist - Business Analytics

Company: Apple

Location: Austin, TX

Posted Aug 25, 2025

Demonstrated ability to collaborate with advertisers to design A/B tests to demonstrate effectiveness of Apple Ads, collaborate with sales leadership to…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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