Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Industrial HVAC Technician

Company: Custom Controls Company

Location: Houston, TX

Posted Aug 25, 2025

Ability to operate as a driver for field service assignments. Perform, repairs, and maintenance on HVAC systems, including minor programming changes in the…

Business Data Analyst

Company: Associa

Location: Richardson, TX

Posted Aug 25, 2025

Present findings in a clear, engaging manner to both technical and non-technical audiences. Bachelor's degree in Business, Data Analytics, Statistics, Economics…

Manager, Advancement Marketing and Communications

Company: Austin Community College

Location: Austin, TX

Posted Aug 25, 2025

Bachelor's degree in communications, marketing, journalism, public relations, or related field. Work is performed in an office environment with frequent use of…

Analyst, People Analytics

Company: Liberty Mutual

Location: Plano, TX

Posted Aug 25, 2025

The PP&B Workforce Analytics team is looking for an analyst with strong technical, analytical and consultative skills.

Accountant - Property Management

Company: All County Capital - Property Management

Location: Austin, TX

Posted Aug 25, 2025

 Produce Owner statements and field client questions. Develop relationships and interact with Owners (our clients) and tenants to help them resolve questions…

Nurse (Clinical/Pediatrics)

Company: US Military Treatment Facilities under DHA

Location: Randolph AFB, TX

Posted Aug 25, 2025

License/Certification: This position requires a job-related license or certification. You MUST submit a copy of your license or certification with your…

Accounting Associate

Company: Industrial Flow North America

Location: Houston, TX

Posted Aug 25, 2025

Runs daily cash reports to reconcile bank transaction. Additionally, we offer competitive compensation and excellent benefits including time off plans such as…

Contract Cleaner

Company: Suds

Location: Dallas, TX

Posted Aug 25, 2025

Maintain cleanliness in restrooms, break rooms, and common areas. This role is essential for ensuring that our facilities are clean, safe, and welcoming for all…

Sous Chef

Company: Wolfgang Puck Catering

Location: Austin, TX

Posted Aug 25, 2025

Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…

Cleaners / Janitors

Company: St. Moritz Security Services

Location: Houston, TX

Posted Aug 25, 2025

Responsible for site-specific duties and tasks based on assignment, which may include customer service, loss prevention, retail security, lobby/visitor…

Lead Glazier

Company: Confidential

Location: Houston, TX

Posted Aug 25, 2025

Utilize hand tools and power tools effectively for various tasks. This role requires a strong background in construction and hands-on experience with various…

Die Setter

Company: OPmobility

Location: Austin, TX

Posted Aug 25, 2025

Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected car. Correctly connect hydraulic and water lines.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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