Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Cashier/Sales Associate

Company: BrandNest

Location: San Antonio, TX

Posted Aug 22, 2025

Assist customers in locating products and answering questions about merchandise. Operate cash registers, process payments, and handle returns/exchanges.

Customer Care Representative

Company: The Hartford

Location: San Antonio, TX

Posted Aug 22, 2025

As a Customer Care Representative on the Employee Benefits team, your primary role is to provide excellent customer service by answering customer questions…

Experienced Service Plumber

Company: On Time Experts

Location: Garland, TX

Posted Aug 22, 2025

Possession of a valid driver's license with a good record of driving. Collaborate with general contractors, electricians, and other team members.

Journeyman Electrician

Company: Spark Power

Location: Dallas, TX

Posted Aug 22, 2025

Valid state driver's license with a good driving record. A valid state Journeyman Electrician license is preferred. Maintaining a clean work area at all times.

Experiential Graphic Designer

Company: DLR Group

Location: Dallas, TX

Posted Aug 22, 2025

Lead and support the design process from concept through implementation, ensuring alignment with client goals, timelines, and fabrication budgets.

Commercial HVAC and Refrigeration Technician

Company: CognITek Group

Location: Houston, TX

Posted Aug 22, 2025

Valid driver’s license with good driving history. Maintain the proper mechanical ability needed to safely address work orders based on technician trade…

Journeyman Plumbers

Company: ProForce Staffing, Inc.

Location: Austin, TX

Posted Aug 22, 2025

The ideal candidates will possess a strong mechanical knowledge and experience in plumbing systems, including installation, maintenance, and repair.

Lead HVAC Installer

Company: Dynamic Eco Home

Location: Houston, TX

Posted Aug 22, 2025

Valid driver’s license with a clean driving record. Perform repairs, including component replacement, leak fixes, and electrical or mechanical troubleshooting.

Civil Form Setter - Platinum Paving

Company: Platinum Roofing LLC

Location: San Antonio, TX

Posted Aug 22, 2025

Carpenters/Form Setters utilize their own tools and work efficiently and safely. Must have your own hand tools, such as a hammer, pouch, level, 8” crescent…

Client Service Specialist

Company: Rise Association Management Group

Location: San Antonio, TX

Posted Aug 22, 2025

Manage inbound and outbound calls to resolve customer questions or direct inquiries appropriately. Proficiency in Microsoft Office (Excel, Word, Outlook) and…

Commercial Refrigeration Technician

Company: CognITek Group

Location: San Antonio, TX

Posted Aug 22, 2025

Valid driver’s license with good driving history. Maintain the proper mechanical ability needed to safely address work orders based on technician trade…

Window and Door Installer

Company: Dynamic SLR

Location: Richardson, TX

Posted Aug 22, 2025

Valid driver’s license and clean driving record. We are looking for a Window and Door Installer to play a dual role focused on residential window assessment,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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