Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Software-Network Engineer

Company: PipeSense, LLC

Location: Houston, TX

Posted Aug 22, 2025

You will work closely with the data science, engineering and operations teams to contribute to the development and improvement of our test monitoring and leak…

Janitor/Maintenance

Company: CROSS

Location: San Antonio, TX

Posted Aug 22, 2025

Familiarity with cleaning supplies, basic hand tools, and safety procedures. The ideal candidate is self-motivated, adaptable, and takes initiative to ensure…

Manual Machinist

Company: Paramount Placement

Location: Houston, TX

Posted Aug 22, 2025

Adjusts and sets up machine tools for use by machining tool operators. Reads and interprets specification manuals, blueprints, templates and layouts to…

Tax Accountant

Company: Martin Resource Management Corp

Location: Houston, TX

Posted Aug 22, 2025

Communicate with taxing authority in reference to notices, rate information and any technical issues with filing returns through state website.

Concrete Laborer

Company: Advance Onboarding Solutions

Location: Austin, TX

Posted Aug 22, 2025

Proficient in using power tools and carpentry equipment. Use power tools to cut, shape, and assemble materials.

Senior Software Engineer

Company: Insperity Services, L.P.

Location: Kingwood, TX

Posted Aug 22, 2025

Works with the solution design team to ensure that design standards are followed. Bachelor's Degree in Computer Science, a related field, or four years of…

HVAC Selling Technician

Company: Bellaire Air Conditioning

Location: Houston, TX

Posted Aug 22, 2025

A valid driver’s license and ability to work in the field. Proven experience as an HVAC technician or similar mechanical/field service role.

Senior Data Scientist

Company: PipeSense, LLC

Location: Houston, TX

Posted Aug 22, 2025

As a Senior Data Scientist, you will be responsible for conducting daily data analysis and supporting field jobs, performing simulation and statistical modeling…

Security Guard - Armed Institution Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 22, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Custodian Maintenance

Company: International School of San Antonio

Location: San Antonio, TX

Posted Aug 22, 2025

Comply with all licensing regulations and school policies regarding cleaning steps, safety, and sanitation procedures. High school or equivalent (Required).

Marketing Coordinator

Company: Siemens

Location: Plano, TX

Posted Aug 22, 2025

Optimize email content including subject lines, headlines, and calls to action in collaboration with derivative content writers to enhance engagement and drive…

Operator (New Butyl Line)

Company: Carlisle Construction Materials (CCM)

Location: Wylie, TX

Posted Aug 22, 2025

Fast paced manufacturing environment where workers are exposed to both ambient/outside temperatures and dust; working with mechanical parts and pinch points;…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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