Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Program Development Manager, Professional Education

Company: American Heart Association

Location: San Antonio, TX

Posted Aug 22, 2025

Manage program related vendors including those who handle case-based outcomes surveys, those who develop and host program websites or activities, and those who…

Account & Project Manager

Company: Stage FX, Inc.

Location: Dallas-Fort Worth, TX

Posted Aug 22, 2025

The ideal candidate has experience in live events, staging, or construction environments and thrives in both client-facing and operational roles.

RN Emergency Room Nights PRN

Company: Baylor Scott & White Health

Location: Pflugerville, TX

Posted Aug 22, 2025

Awareness of legal requirements and standards of certification and accreditation bodies, including the specifics of the hospital and respective department/unit.

Marketing/Business Development Manager

Company: Confidential

Location: Missouri City, TX

Posted Aug 22, 2025

8+ years in marketing/business development (preferably in manufacturing or safety tools). Experience with digital marketing platforms and CRM tools.

Marketing Specialist

Company: Arkray Group

Location: Plano, TX

Posted Aug 22, 2025

Bachelor’s degree in business, healthcare, or related field; MBA preferred. 2+ years’ of relevant work experience in the Product Management, Clinical or…

Senior Account Manager

Company: Continental Carbon

Location: Houston, TX

Posted Aug 22, 2025

Obtains detailed knowledge of the marketplace and the key profit drivers for high performance products on a continuing basis.

Lead Software Engineer, Full Stack (Python, AWS, JavaScript)

Company: Capital One

Location: Plano, TX

Posted Aug 22, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Activity Based Driver

Company: HEB

Location: San Antonio, TX

Posted Aug 22, 2025

Enter requested information found on your driver's license. 2 years and 100,000 miles of driving experience. Proficiency in DOT, local, state, and federal laws…

Staff Accountant

Company: Confidential

Location: Austin, TX

Posted Aug 22, 2025

Record and manage accounting transactions in QuickBooks Enterprise. Handle credit card accounting for multiple entities and individuals.

Preop Registered Nurse

Company: Tuscan Surgery Center at Las Colinas (12904)

Location: Irving, TX

Posted Aug 22, 2025

Active RN license in the state. No nights, weekends, holidays or calls*. Will provide total comprehensive patient care to patients emerging from general…

RN Emergency Room Nights PRN

Company: Baylor Scott & White Health

Location: Buda, TX

Posted Aug 22, 2025

Awareness of legal requirements and standards of certification and accreditation bodies, including the specifics of the hospital and respective department/unit.

RN Emergency Room Nights PRN

Company: Baylor Scott & White Health

Location: Pflugerville, TX

Posted Aug 22, 2025

Awareness of legal requirements and standards of certification and accreditation bodies, including the specifics of the hospital and respective department/unit.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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