Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

GCX PMO Project Manager

Company: eBay

Location: Austin, TX

Posted Aug 21, 2025

Project Management certification (PMP, CAPM, Agile, etc.) is a plus. We’re looking for someone who embraces innovation—especially in using AI tools and creative…

Security Officer

Company: Houston Methodist Cypress Hospital

Location: Cypress, TX

Posted Aug 21, 2025

Security Officer state license: Security Officer Non-Commissioned, submission of application within 14 days of hire date, and obtained within one year of…

DATA SCIENTIST

Company: Shell Energy Solutions

Location: Houston, TX

Posted Aug 21, 2025

Communicate modeling and engineering technical detail to stakeholders and partners to drive impact and facilitate decision making.

Plumber

Company: Aerotek

Location: Austin, TX

Posted Aug 21, 2025

Proficiency in plumbing, service plumbing, pipe fitting, and fabrication. Work with chilled water systems and carbon steel. Short and long-term disability.

Chef - Full Time

Company: Touchstone Golf LLC

Location: Deer Park, TX

Posted Aug 21, 2025

The Chef is a working chef at club who leads, manages, motivates and directs kitchen staff to achieve the objectives set by the General Manager and F&B Manager/…

Electrician Apprentice

Company: Apprentice electrician

Location: Irving, TX

Posted Aug 21, 2025

This role is ideal for individuals looking to gain hands-on experience in the electrical field while working under the guidance of experienced electricians.

Retail Sales Associate

Company: BIRKENSTOCK

Location: Austin, TX

Posted Aug 21, 2025

Provide excellent phone etiquette when answering customer inquiries or directing calls to appropriate departments. Pay: $16.00 per hour.

Customer Service Rep I Paratransit

Company: Capital Metro

Location: Austin, TX

Posted Aug 21, 2025

Answer customer calls promptly, offering a friendly and professional greeting. You'll handle a high volume of calls, providing accurate information, assistance,…

AI/Data Engineer – Software Supply Chain Security

Company: Oteemo, Inc

Location: San Antonio, TX

Posted Aug 21, 2025

Proficiency with AI/ML or data science tools (Python, Pandas, or similar). Drive: Passion and energy to implement quality technical solutions.

Graphic Designer II

Company: Nabors Industries

Location: Houston, TX

Posted Aug 21, 2025

Write, edit, and develop engaging content for various platforms including websites, digital ads, email campaigns, social media, newsletters, external marketing…

Commercial HVAC Service Technician

Company: Bud Griffin & Associates

Location: Austin, TX

Posted Aug 21, 2025

Must be able to pass a driving record check. Ability to read and interpret blueprints, schematics, and HVAC control diagrams. 401(k) with Company Match.

Welder/Fabricator/Fitter

Company: iLink Business Management, Inc.

Location: Lewisville, TX

Posted Aug 21, 2025

The ideal candidate will be responsible for for setting up, positioning, aligning, fitting, and welding parts for the formation of sub-units or complete units…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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