Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Business Analyst

Company: TC Energy

Location: Houston, TX

Posted Aug 21, 2025

Bachelor’s Degree in a related field. Provide ongoing database maintenance, data entry and information retrieval. Assist with system enhancement testing.

Graphic Designer

Company: Intuitive Machines

Location: Houston, TX

Posted Aug 21, 2025

3–5 years of experience in a graphic design role, preferably in a fast-paced technical or engineering environment.

Senior Accountant

Company: Creative Financial Staffing

Location: Houston, TX

Posted Aug 21, 2025

Prepare journal entries, reconciliations, and supporting analysis for month-end close. Document accounting cycles and implement best practices for process…

Armed Security Officer - Afternoon

Company: City Security Services

Location: Houston, TX

Posted Aug 21, 2025

Ensure security breaches are immediately reported to proper personnel. Conducting routine foot patrols and provide a security presence while you are on duty.

Clinical Pharmacist, Utilization Management

Company: Rightway

Location: Dallas, TX

Posted Aug 21, 2025

Pharmacist license in good standing in state of residence. Research and develop therapy-specific clinical policies and utilization management programs such as…

Machine Learning Engineer

Company: Avride

Location: Austin, TX

Posted Aug 21, 2025

We design and deploy state-of-the-art models to address key challenges in autonomous systems, utilizing advanced deep learning architectures such as…

Senior Staff Accountant

Company: Creative Financial Staffing

Location: Houston, TX

Posted Aug 21, 2025

Direct mentorship: Work closely with the Controller and expand your technical and leadership skills. This isn’t just another back-office position—you’ll play a…

Customer Service Representative - Corporate

Company: Wolters Kluwer

Location: Austin, TX

Posted Aug 21, 2025

50-state corporate transactional experience that includes: document retrievals, incorporation/formation, registration/qualification, amendments, annual/biennial…

Class A Driver - Days - San Antonio

Company: Johnson Brothers - Maverick of Texas

Location: San Antonio, TX

Posted Aug 21, 2025

Minimum 3 year driving experience (tractor/trailer) / 5 years preferred. Must possess a valid Class A CDL. Unload the pallet of product at each respective cross…

Event Security Guard - AT&T Stadium

Company: BEST Crowd Management

Location: Arlington, TX

Posted Aug 21, 2025

Possess a valid security license or be willing to obtain one (if required by local regulations). Provide exceptional customer service by assisting attendees,…

Service Journeyman Electrician

Company: KC Construction Services, Inc.

Location: Dallas, TX

Posted Aug 21, 2025

You will be expected to be highly knowledgeable of your trade, provide excellent customer service, be self-motivated, quality focused, and to operate safely and…

Hail Repair Sales Associate

Company: Dent Society

Location: Dallas-Fort Worth, TX

Posted Aug 21, 2025

Maintain detailed records of leads, appointments, follow-ups, and customer feedback using modern CRM tools,. This is an active, face-to-face role involving door…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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