Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Executive Director of Solution Engineering – Bank

Company: USAA

Location: San Antonio, TX

Posted Aug 21, 2025

Bachelor’s Degree in Computer Science, Information Technology, or related field. Communicate technical strategies and risks effectively to executive leadership.

Entry Level Cost Recovery Analyst

Company: BOEING

Location: Plano, TX

Posted Aug 21, 2025

Verify feasibility of quotes for repair, customer damage, modification, and overhaul; assist with cost analyses and decision support.

Commercial HVAC/R Service Technician

Company: LPC Services

Location: San Antonio, TX

Posted Aug 21, 2025

Valid driver's license with a clean driving record; experience as a van driver is a plus. Read and interpret schematics and technical drawings to diagnose…

Senior Systems Engineer-Manufacturing Plant Floor Systems

Company: General Motors

Location: Austin, TX

Posted Aug 21, 2025

Deployment activities will include gathering high-level requirements from manufacturing plant(s), updating existing software installations and/or configuring…

Customer Success Coordinator

Company: CenTex Foundation Repair

Location: Austin, TX

Posted Aug 21, 2025

Answer phone calls promptly and pleasantly. Stickler for details - ensuring all customer information is accurate. Problems or issues will come up.

Graphic Designer/Sign Maker/sign production

Company: Sign Assign

Location: Garland, TX

Posted Aug 21, 2025

We are looking for a graphic designer who has prior experience in signage and printing industry. We are not looking for website designers or developers. If…

Welder Apprentice

Company: DFW Aquarium Supplies

Location: Arlington, TX

Posted Aug 21, 2025

The ideal candidate will have experience in various welding techniques and the ability to read blueprints and technical drawings.

Day Shift Cleaning Associate (Day Porter) Needed | Flexible Schedule | Competitive Pay + BONUSES

Company: Atomic Cleaning

Location: Austin, TX

Posted Aug 21, 2025

(Bonus points if you have your own equipment and supplies). We’re building a _*cleaning dream team*_ that takes ownership, cares deeply, and helps clients…

Media and Social Marketing Manager - Mid Level

Company: USAA

Location: San Antonio, TX

Posted Aug 21, 2025

Contributes to the development and optimization of digital, social and traditional media strategies; and may develop moderately complex single-channel media…

HVAC Installer/Technician

Company: MB Mechanical, Inc.

Location: Houston, TX

Posted Aug 21, 2025

A valid driver’s license is required for transportation to job sites. Proficiency in using tools such as ohmmeters, welding equipment, and other necessary…

Senior Accountant

Company: Robbins Recruiting Solutions

Location: Dallas, TX

Posted Aug 21, 2025

Bachelor’s degree in accounting, Finance, or related field required. Support the Controller in tracking and reconciling inventory, including standard cost…

Bilingual Call Center Specialist I - Houston, TX

Company: Cenikor Foundation

Location: Houston, TX

Posted Aug 21, 2025

Conduct follow up outbound phone calls and maintain follow up outcomes through client contact and documentation. Demonstrate mission of service to our clients.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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