Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Service Specialist

Company: Epiq Systems, Inc.

Location: Dallas, TX

Posted Aug 20, 2025

Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional…

Data Analyst With child welfare

Company: Anveta Inc

Location: Austin, TX

Posted Aug 20, 2025

4 years of preferred experience in Experience with child welfare case management systems and Data domain surrounding child welfare case management systems.

Application Development Manager

Company: CSAT Solutions

Location: Houston, TX

Posted Aug 20, 2025

Bachelor’s Degree in related field required, Master’s degree preferred. 6 or more years experience in a related field. Expert-level proficiency in C# and ASP.

Contract Tile Installer

Company: Renuity

Location: Austin, TX

Posted Aug 20, 2025

Communicate with management at the end of an installation to ensure customer satisfaction and authorize final payments. Must have General Liability insurance.

Custodian/Grounds Keeper San Antonio, TX

Company: TRDI

Location: San Antonio, TX

Posted Aug 20, 2025

The work environment of this position may require the employee to work in extreme temperatures: wet, hot, cold or humid conditions (indoor and outdoor); near…

Junior Reseach Analyst

Company: KBR

Location: San Antonio, TX

Posted Aug 20, 2025

Devises modeling and measuring techniques; utilizes mathematics, statistical methods, engineering methods, operational mathematics techniques (linear…

Journeyman Plumber

Company: Team Industry

Location: Dallas, TX

Posted Aug 20, 2025

Read and interpret blueprints, technical drawings, and specifications to plan plumbing installations. Strong carpentry skills for installation and repair work.

Sous Chef - EMPLOYEE OWNERSHIP PROVIDED

Company: Restaura

Location: San Antonio, TX

Posted Aug 20, 2025

Maintains excellent customer service and a positive attitude towards guests, customers, clients, co-workers, etc. Must have all components ready for service.

Resolution Specialist - VR Developer Support

Company: Concentrix

Location: Austin, TX

Posted Aug 20, 2025

The Developer Resolution Support Specialist engages with customers through inbound and outbound calls and/or online channels.

Web Designer & Developer

Company: Community Bible Church

Location: San Antonio, TX

Posted Aug 20, 2025

Proficiency with digital communication tools, including social media platforms, content management systems, Google Workspace, and presentation software.

Welder

Company: Tindall Corporation

Location: San Antonio, TX

Posted Aug 20, 2025

Read blueprints, drawings and weld symbols to determine specific welding requirements. Summary of Primary Function: Performs all welding duties according to…

Bilingual Client Service Manager

Company: MGA Homecare

Location: San Antonio, TX

Posted Aug 20, 2025

Current state driver’s license and automobile insurance. Appropriately logs all non-clinical client & field staff complaints in accordance with MGA policy.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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