Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Client Services & Adminstrative Assistant

Company: Call-Light, LLC

Location: Austin, TX

Posted Aug 20, 2025

Provide administrative support: calendar management, data entry, invoicing support. Tech-savvy: comfortable with Google Workspace, scheduling tools, and task/…

Accounting Controller

Company: Lotus IT Services

Location: Austin, TX

Posted Aug 20, 2025

Bachelor's degree in accounting or finance, and a CPA license is preferred. The Accounting Controller will implement internal controls that ensure that is…

Big Data Spark Lead Engineer

Company: Infosys

Location: Austin, TX

Posted Aug 20, 2025

Proven experience in data engineering, data architecture, or a related field. You will play an important role in creating the high-level design artifacts.

Janitorial Support Driver (Hotshot)

Company: ABM Industries

Location: Irving, TX

Posted Aug 20, 2025

Must have a valid driver's license of at least one year, with a clean driving record, and at least 21 years of age. Here are some key responsibilities:

Electrical Helper/Apprentice

Company: A.H. Electrical Service

Location: Dallas-Fort Worth, TX

Posted Aug 20, 2025

Familiarity with hand tools, power tools, and electrical equipment is essential. This role is designed for individuals looking to gain hands-on experience in…

Finish Carpenter (Austin)

Company: The Premier Group

Location: Austin, TX

Posted Aug 20, 2025

Support field setup, material handling, tool maintenance, and workshop safety. Cut and fit main runners, cross tees, and perimeter trim using hand and power…

Janitorial Support Driver (Hotshot)

Company: ABM Industries

Location: Dallas-Fort Worth, TX

Posted Aug 20, 2025

Must have a valid driver's license of at least one year, with a clean driving record, and at least 21 years of age. Here are some key responsibilities:

Commission sales

Company: Exclusive Furniture

Location: Humble, TX

Posted Aug 20, 2025

Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced…

Welder/Fabricator - Aluminum

Company: PrideStaff Financial

Location: San Antonio, TX

Posted Aug 20, 2025

Basic mechanical and construction knowledge, including an understanding of metals, wood, plastic, blueprints, and fasteners. Shift/Hours:7AM-430PM Mon-Fri*.

Senior Property Accountant

Company: Creative Financial Staffing

Location: Houston, TX

Posted Aug 20, 2025

Manage property cash balances, submit funding requests, and approve bills. Reconcile balance sheet and income statement accounts for assigned properties.

Performance Management Analyst

Company: CITGO Petroleum Corporation

Location: Houston, TX

Posted Aug 20, 2025

Scenario modeling: Work with senior analysts to develop and maintain the actual model structure, testing process and implementation of the information model,…

Machinist

Company: StandardAero

Location: San Antonio, TX

Posted Aug 20, 2025

Thorough knowledge of manufacturing, tool design, fabrication methods and processes, metallurgy and heat treating. Build an Aviation Career You’re Proud Of.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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