Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Security Patrol Officer (FT)

Company: GuardTexas

Location: Richardson, TX

Posted Aug 19, 2025

Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences…

Armed Security Officers - 1st shift - $20.00/hr

Company: Sunstates Security

Location: Houston, TX

Posted Aug 19, 2025

Employees are provided with the tools and knowledge they need to be successful and hands-on management support. Armed Security Officers - 1st shift - $20.00/hr.

Unarmed Security Officer - Full Time - Flex- $23.00/hr

Company: Sunstates Security

Location: Plano, TX

Posted Aug 19, 2025

Unarmed Security Officer - Full Time - Flex- $23.00/hr. Sunstates Security is currently hiring Flex, Unarmed Security Officers for all shifts, and all days-…

Custodian - T1435

Company: Prestige Maintenance USA

Location: Houston, TX

Posted Aug 19, 2025

El Técnico de Proyectos será responsable de impulsar los resultados y la calidad de cada proyecto de decapado y encerado asignado.

Client Account Manager

Company: Future Innovations Inc

Location: Kirby, TX

Posted Aug 19, 2025

You'll play a key role in building strong, lasting relationships with clients and customers, driving sales, marketing prestigious brands, and delivering…

Part-Time Security Officer

Company: ACT Security Group

Location: San Antonio, TX

Posted Aug 19, 2025

Control access to the site by verifying credentials of all visitors, vendors, and contractors. Monitor and patrol to deter theft, trespassing, vandalism, and…

Part-Time Armed Guard

Company: St. Moritz Security Services

Location: Dallas, TX

Posted Aug 19, 2025

May require a current state driver’s license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle, golf cart, and/or…

Unarmed Security Officer- FT, 2nd shift - $16.50/hr - $17/hr

Company: Sunstates Security

Location: San Antonio, TX

Posted Aug 19, 2025

Must have a current Texas LVL II - Security Officer license in hand. Unarmed Security Officer- FT, 2nd shift - $16.50/hr - $17/hr.

Entry Level Sales Associate

Company: Bright Edge Acquisition

Location: Dallas, TX

Posted Aug 19, 2025

When customers walk into the retail store, greet them with a smile and positive energy creating a welcoming shopping experience.

Armed Patrol Supervisor

Company: St. Moritz Security Services

Location: Dallas-Fort Worth, TX

Posted Aug 19, 2025

May require a current state driver’s license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle, golf cart, and/or…

Customer Service & Sales Associate

Company: East Side Picture Framing

Location: Austin, TX

Posted Aug 19, 2025

Manage and update social media, Google Business profile, and website content. Maintain frame samples and keep the front-of-house clean and organized.

Armed Security Officers- Flex- $23.00/hr

Company: Sunstates Security

Location: Plano, TX

Posted Aug 19, 2025

Armed security officer experience is a Plus. Must be available to work as a Flex security officer (on call, any shifts, any days of the week, including weekends…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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