Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Custodian

Company: The City of Jersey Village

Location: Houston, TX

Posted Aug 19, 2025

Set up and take down furniture, equipment, and rooms for meetings, events, and activities. Monitor building conditions and report needed repairs or safety…

Pastry Chef

Company: Vandelay Hospitality Group

Location: Dallas, TX

Posted Aug 19, 2025

Develop training materials and workshops to advance technical skills and knowledge among the culinary team. Design and implement innovative dessert menus for…

Licensed Security Guard - Indoor Patrol

Company: Inner Parish Security Corporation

Location: San Antonio, TX

Posted Aug 19, 2025

A Security Officer must meet the physical and mental requirements of the state(s) to be licensed by the state to perform Security Guard / Security Officer work.

PJS Now Hiring Full Time Janitorial Cleaner

Company: PJS of San Antonio, Inc

Location: San Antonio, TX

Posted Aug 19, 2025

Restroom cleaning, kitchen/break area/conference room cleaning, vacuum carpeted areas, and general floor cleaning, trash removal, dusting and other additional…

Licensed Unarmed Security Guard- Parking Lot Patrol

Company: Inner Parish Security Corporation

Location: San Antonio, TX

Posted Aug 19, 2025

Must be able to obtain the status of license required for the position, either Armed or Unarmed. Documenting nightly operations and filing weekly reports.

Install Crew Member

Company: Texas Fence Rental

Location: Austin, TX

Posted Aug 19, 2025

You have a valid driver’s license and a clean driving record. Tow a trailer using your own truck to and from job locations. Job Types: Part-time, Temp-to-hire.

Unarmed Security Officer

Company: United Protective Services

Location: San Antonio, TX

Posted Aug 19, 2025

United Protective Services is the largest regional contract security provider in the state of Texas. Provide excellent customer service to clients, employees,…

(Armed) Commissioned Security Officers Needed

Company: GuardTexas

Location: Austin, TX

Posted Aug 19, 2025

Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences…

Program Manager, Business Operations, QT Customer Success

Company: QualTex Laboratories

Location: San Antonio, TX

Posted Aug 19, 2025

It is essential that the incumbent have a valid driver's license and be at least 18 years old with a good driving record to meet organization driving standards.

Pharmacist for Clinical Trials

Company: San Antonio Clinical Trials

Location: San Antonio, TX

Posted Aug 19, 2025

Active pharmacist license in Arizona (required). Prepare, compound (if required), and dispense investigational medications for study participants with accuracy…

Model Maker - Welder

Company: ThreePDS Inc

Location: Lewisville, TX

Posted Aug 19, 2025

Basic hand tools required; must provide own tools. This role involves hands-on fabrication, assembly, and finishing of custom models and components for…

Cut to Length Operator

Company: Ryerson Inc

Location: Dallas-Fort Worth, TX

Posted Aug 19, 2025

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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