Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Journeyman Plumber

Company: Accurate Leak and Line San Antonio and Hill Country

Location: San Antonio, TX

Posted Aug 19, 2025

Reliable transportation and a valid driver’s license. Strong diagnostic and technical skills. Ability to operate leak detection tools and related equipment.

Customer Experience Manager

Company: Shell

Location: Houston, TX

Posted Aug 19, 2025

Extensive experience with mobile app products, charging stations, and/or partnering with field service teams. Bachelor’s Degree in Communication, Operations or…

Senior Mobile Developer

Company: PK Companies Group

Location: Deer Park, TX

Posted Aug 19, 2025

This role blends deep technical problem-solving with modern UI and UX design patterns, ensuring applications are not only high performing in remote and…

Integrated Marketing Manager - DoorDash for Business

Company: DoorDash

Location: Austin, TX

Posted Aug 19, 2025

Proven track record of driving successful go-to-market launches that drive adoption and bottom line impact, and proven ability to identify opportunities for…

Skilled Concrete Worker

Company: PeopleReady

Location: Austin, TX

Posted Aug 19, 2025

Candidates must be experienced in commercial concrete construction and capable of providing their own basic tools. Must be able to pass a drug test.

Internal Security Analyst

Company: Huntington Bank

Location: Dallas, TX

Posted Aug 19, 2025

Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Machine Learning Engineer

Company: Scribd

Location: Houston, TX

Posted Aug 19, 2025

We are seeking a Machine Learning Engineer II to help design, build, and optimize high-impact ML systems that serve millions of users in near real time.

Data Analyst - Insurance

Company: WAHVE

Location: Dallas, TX

Posted Aug 19, 2025

Compile and prepare data for customer analysis. *Experience* *working in a data analysis role in the insurance or financial services industry – *_*required*_.

MIG Welder I

Company: Multiquip

Location: Lewisville, TX

Posted Aug 19, 2025

Ability to operate hand tools and air-powered tools. Associate's Degree or Welder Certificate from a technical college or trade school preferred; or six months…

Data Scientist

Company: Upside

Location: Austin, TX

Posted Aug 19, 2025

Master’s degree or Ph.D. in a quantitative field (Statistics, Data Science, Economics, Physics, or related) with 2+ years of experience, or 4+ years of…

COOK - CARPENTER HALL

Company: Carpenter Hotel

Location: Austin, TX

Posted Aug 19, 2025

Reporting to the F&B General Manager the Cook will exceed the expectations of all Bunkhouse guests in a multitude of tasks that include, but are not limited to…

Wireless Sales Associate

Company: Pyramid Time Systems

Location: Dallas, TX

Posted Aug 19, 2025

Reporting to our Director of Wireless Sales, you will build and develop a sales strategy focused on developing and maintaining relationships with new and…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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