Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Lead Electrician - Commercial Refrigeration (Travel Position)

Company: Aggregate Trades

Location: Houston, TX

Posted Oct 17, 2025

Valid state driver's license required. Journeyman’s license and/or 10+ years of commercial electrical experience required.

CUSTOMER SERVICE REPRESENTATIVE / INSURANCE SALES AGENT

Company: Ai United Insurance

Location: Pasadena, TX

Posted Oct 17, 2025

You need to be able to work in a professional setting, have your own reliable transportation, and be available to work Monday & Friday 9 am - 7 pm, Tue, Wed &…

Unarmed Security

Company: Quality Security Services

Location: Houston, TX

Posted Oct 17, 2025

Valid security guard license or certification as required by Texas state law. Provide assistance and guidance to employees, visitors, and contractors while…

Guest Services Manager

Company: Dallas Symphony Orchestra - Morton H. Meyerson Symphony Center

Location: Dallas, TX

Posted Oct 17, 2025

Resolving escalated calls and any advanced customer service or ticketing issues as needed to the Director of Ticketing & Guest Services.

Senior Accountant

Company: Sequoias Tree Expert LLC.

Location: Houston, TX

Posted Oct 17, 2025

Bachelor’s degree in Accounting, Finance, or related field; CPA or progress to certification highly preferred; along with at least 3-5 years of related…

Entry Level Sales Associate - With Hospitality Experience

Company: Confidential

Location: Richardson, TX

Posted Oct 17, 2025

Build relationships with our community. Competitive Pay: Base plus Commissions and Bonuses. Comprehensive Training and Mentorship program.

Marketing Manager

Company: Apptricity Corporation

Location: Irving, TX

Posted Oct 17, 2025

Bachelor's degree in marketing or business-related field. Responsibility and accountability for all marketing leadership activities including: press relations,…

Senior Tax Accountant

Company: Barrett Cooper Accounting, PC

Location: Schertz, TX

Posted Oct 17, 2025

CPA certification or EA license? CPA or EA license required. The ideal candidate will be a licensed CPA or EA with strong technical tax expertise and a client-…

Analyst Physical Security GRC 3

Company: CPS Energy

Location: San Antonio, TX

Posted Oct 17, 2025

Based on security risks, Integrated Security establishes and continuously improves security policies, procedures & standards, infrastructure, human and…

Carpenter for Fine Woodworking

Company: Craftsman Collective

Location: Austin, TX

Posted Oct 17, 2025

Utilize a wide range of carpentry techniques and tools to achieve superior finishes. Mastery of various woodworking techniques, materials, and tools.

Construction Laborer

Company: EnviroServe

Location: Dallas, TX

Posted Oct 17, 2025

Technicians are expected to be available to respond to emergency/time-critical incidents, chemical releases, natural disasters, derailments, transloading…

Retail Sales - The Shops at La Cantera

Company: Nordstrom

Location: San Antonio, TX

Posted Oct 17, 2025

Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media).

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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