Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Retention Sales Specialist

Company: Senske Family of Companies

Location: Coppell, TX

Posted Oct 16, 2025

Recording and responding to customer complaints. Developing strategies to retain customers. Collecting data about customer service trends.

Machine Operator

Company: VSSI LLC Staffing Services

Location: Carrollton, TX

Posted Oct 17, 2025

Assist in troubleshooting machinery issues and coordinate repairs when necessary. As a Machine Operator, you will play a critical role in the production process…

Sterile Compounding Pharmacist (Multi-State-Licence required)

Company: Nathan James Personnel

Location: Houston, TX

Posted Oct 16, 2025

You’ll be working for a business where the CEO knows every employee, where he rolls up his sleeves and helps out in any way possible – you’ll sometimes hear him…

OPSEC Sr. Technical Analyst

Company: Govcio LLC

Location: San Antonio, TX

Posted Oct 17, 2025

Learning & Development platform, to include certification preparation content. May provide computer forensic and intrusion support to high technology…

Welder

Company: OTC Industrial Technologies

Location: Houston, TX

Posted Oct 17, 2025

6G qualifications preferred and must be proficient in acquiring D1.1 certification upon hire. Layout and fit up components per drawings and specifications with…

Building Security Guard (Full-Time, Regular) $23.17 Hourly

Company: Travis County

Location: Austin, TX

Posted Oct 16, 2025

Attend training and certification courses as needed and as required by the Department, in order to maintain certifications and skills necessary to perform the…

People Analytics Lead

Company: Deloitte

Location: San Antonio, TX

Posted Oct 17, 2025

By leveraging expertise in data science, surveys, candidate assessments, and evaluation, we deliver holistic, client-focused solutions that drive…

Carpenters & Helpers Needed for Decks, Outdoor Structures.

Company: Big Decks

Location: Austin, TX

Posted Oct 17, 2025

✅ Valid Texas Driver’s License (TX DL). ✅ Punctuality – show up on time and follow directions. ✅ Ability to use or learn our project management software.

Special Education Teacher (SPED)

Company: The Stepping Stones Group

Location: Allen, TX

Posted Oct 17, 2025

Valid state license or certification for Special Education and General Education Teaching. Spread Pay Plan: Enjoy a consistent income throughout the year.

District Sales Manager, LG Pro Builder, San Antonio TX

Company: LG Electronics

Location: San Antonio, TX

Posted Oct 16, 2025

Identify new business opportunities and develop marketing strategies to grow the territory with an awareness of potential channel conflicts.

Warehouse Janitor- Conversion

Company: Ryder

Location: Dallas, TX

Posted Oct 17, 2025

Cleaning restrooms, break room, locker room, and office areas per sanitation schedule. Depending on location may be required to be equipment certified.

District Sales Manager, LG Pro Builder, Houston TX

Company: LG Electronics

Location: Houston, TX

Posted Oct 16, 2025

Identify new business opportunities and develop marketing strategies to grow the territory with an awareness of potential channel conflicts.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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