Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Security Guard (Unarmed)

Company: TexPro Security Services

Location: Dallas, TX

Posted Aug 12, 2025

Your own personal vehicle (for reliable transportation, not for patrol). Submit reports of daily surveillance activity and incidents.

Brand Communications Manager

Company: PepsiCo Beverages North America

Location: Plano, TX

Posted Aug 12, 2025

Education: Bachelor's degree in Communications, Journalism, PR, or a related field. Influencer Expertise: Experience in the front lines of managing influencer,…

Unarmed Security Officer

Company: Blackstone Security Services of Texas

Location: Houston, TX

Posted Aug 12, 2025

The ideal candidate will ensure the safety and security of the premises, deter unauthorized activity, and provide excellent customer service when interacting…

Registered Nurse (RN) Private Duty

Company: Team Select Home Care

Location: Houston, TX

Posted Aug 12, 2025

Graduate of an approved school of professional nursing and currently licensed in the state(s) in which practicing. Maintains a current CPR certification.

HVAC Lead Installer

Company: Air Clinic, Inc.

Location: San Antonio, TX

Posted Aug 12, 2025

Qualifications: 5 plus years, epa certification, great communication skills, clean background and driving record, can pass drug screening ,clean appearance *.

Armed Security Officer

Company: Inter-Con Security Systems

Location: San Antonio, TX

Posted Aug 12, 2025

Possess a valid security officer registration card issued by the State of Texas. Escort staff and visitors on the client’s property.

Packaging Machine Operators 1st & 2nd shift

Company: Taylor Farms

Location: Dallas, TX

Posted Aug 12, 2025

Must work in a professional and courteous manor with subordinates and peers. Ability to deal with problems involving several concrete variables in standardized…

ELECTRICAL PROJECT MANAGER

Company: Delta Construction Partners

Location: San Antonio, TX

Posted Aug 12, 2025

Work with the Superintendent to develop a budget and cost codes for the project and assign costs and manpower to the foreman level tracking.

Full-time Registered Nurse - Long Term Care - Dallas, TX

Company: Optum

Location: Dallas, TX

Posted Aug 12, 2025

Current unrestricted Registered Nurse license in the state of Texas. May write verbal orders from Provider in the chart in compliance with the state RN practice…

Online Customer Service Representative

Company: IBC Bank

Location: San Antonio, TX

Posted Aug 12, 2025

Assist calls with one call resolution. 1 year in a customer service environment/technical help desk environment, preferably by phone.

Marketing Manager

Company: Bailey & Galyen, Official Law Firm Sponsor of The Texas Rangers

Location: Dallas, TX

Posted Aug 12, 2025

Bachelor’s degree in Marketing, Business Administration, or a related field. Lead video creation and editing radio, photography and other multimedia strategies…

Clinical Allergy Specialist (Full-Time, W-2)

Company: AccuRx Allergy Services

Location: Webster, TX

Posted Aug 12, 2025

This full-time position offers a structured schedule, extensive training, and the opportunity to be part of an innovative and growing field in allergy and…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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