Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Commercial HVAC Service Technician

Company: CaptiveAire

Location: Dallas, TX

Posted Aug 12, 2025

Company provided vehicle, tools, gas card, and uniform shirts. Ability to lift 50 pounds independently and use power and hand tools. $4,000 SIGN-ON BONUS!!!

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Business Analyst 2 - Hybrid

Company: Atlantis IT Group

Location: Austin, TX

Posted Aug 12, 2025

4 Required In the field or related technology field as senior level Business Analyst. 3 Required Working knowledge of Agile project management methology/…

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Utility Laborer

Company: E-Z Bel Construction, LLC

Location: San Antonio, TX

Posted Aug 12, 2025

This role operates hand tools, small power tools, and light equipment under direction, ensuring safe and efficient jobsite operations.

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HVAC/R Engineer

Company: Smart Care Solutions

Location: Houston, TX

Posted Aug 12, 2025

Professional Engineer (P.E.) certification strongly preferred, or actively pursuing certification. Bachelor’s degree in Mechanical Engineering, Chemical…

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Commercial HVAC Service Technician

Company: CaptiveAire

Location: Houston, TX

Posted Aug 12, 2025

Company provided vehicle, tools, gas card, and uniform shirts. Ability to lift 50 pounds independently and use power and hand tools. $4,000 Sign-on bonus!!!

View Details Apply on SimplyHired

Substitute Teacher - Losoya, TX

Company: Kokua Education

Location: Losoya, TX

Posted Aug 12, 2025

Ability to pass state & federal background checks. Minimum of 48 college credit hours. Out-of-pocket costs will be reimbursed after 10 teaching assignments.

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Experienced General Laborer

Company: Fielders Sports & Co

Location: Dallas-Fort Worth, TX

Posted Aug 12, 2025

The ideal candidate will possess strong mechanical knowledge and experience with plumbing, electrical, machine operating, metal fabricating etc.

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Associate Business Analyst (ALDP)

Company: Peak6

Location: Austin, TX

Posted Aug 12, 2025

The Associate Business Analyst will interact with the company’s leaders by driving analysis, projects, and specific tasks relevant to their department.

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Security Manager/Trainer

Company: Chameleon Associates

Location: Dallas-Fort Worth, TX

Posted Aug 12, 2025

Conduct training on threat-oriented security, access control, security questioning, surveillance detection and more. Very responsible and diligent attitude.

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Client Support Associate

Company: Confidential

Location: Dallas, TX

Posted Aug 12, 2025

Act as a subject matter expert, collaborating with other entry-level Client Service team members to cultivate a professional and productive work environment.

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Commissioned Security Officer

Company: P4 Secure Solutions Inc

Location: Houston, TX

Posted Aug 12, 2025

The officer will patrol interior and exterior of business to prevent any crime. Officer must be attentive and provide excellent customer service to patrons…

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Registered Nurse II - Infusion

Company: Houston Methodist Cypress Hospital

Location: Cypress, TX

Posted Aug 12, 2025

Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing…

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Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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