Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Master Plumber (RMP)

Company: Bath Fitter

Location: Houston, TX

Posted Aug 12, 2025

Valid driver's license and clean driving record. Master Plumber license (or equivalent highest-level qualification). Company vehicle, tools, and PPE provided.

Microsoft Azure Cloud Engineer

Company: Emergent Software

Location: Austin, TX

Posted Aug 12, 2025

Strong verbal and written communication skills with ability to explain technical concepts to both technical and non-technical audiences.

Janitor/Maintenance Supervisor

Company: Club Studio

Location: San Antonio, TX

Posted Aug 12, 2025

Experience with maintenance required; general knowledge of HVAC and/or electrical equipment preferred; general mechanical skills in connection with hand and…

Partner Solutions Architect, AI/ML, GTM, Google Cloud

Company: Google

Location: Austin, TX

Posted Aug 12, 2025

Bachelor’s degree in Computer Science, Data Science, or a related engineering field, or equivalent practical experience in the industry.

Customer Engagement & Sales Representative

Company: Vanguard Ignite Acquisitions inc

Location: Round Rock, TX

Posted Aug 12, 2025

Engage with customers in a friendly, professional manner to share product and service information. Accurately record customer details and keep organized…

Preschool Pathways Teacher at Primrose KWP

Company: Primrose School at Klyde Warren Park

Location: Dallas, TX

Posted Aug 12, 2025

Kindergarten Teacher: 4 year degree in early childhood and certified to teach in the state in which the school operates required.

Senior Project Manager (Modern Work Delivery Lead)

Company: Emergent Software

Location: Austin, TX

Posted Aug 12, 2025

Sufficient level of technical background enabling you to provide credible guidance to engineering teams and accurately evaluate complex project risks and issues…

Tax Associate

Company: Aimic Inc

Location: San Antonio, TX

Posted Aug 12, 2025

Bachelor’s degree in accounting, finance, or a related field. Prepare and review complex federal and state tax returns for individuals, corporations, trusts,…

Commercial Plumbing Estimator / Plumber

Company: HCB Mechanical Inc.

Location: Cypress, TX

Posted Aug 12, 2025

Able to install, repair and maintaining plumbing systems. This role requires a commitment to quality workmanship and adherence to safety standards on…

Security Officer

Company: Inter-Con Security Systems

Location: San Antonio, TX

Posted Aug 12, 2025

Possess a valid security officer registration card issued by the State of Texas. Escort staff and visitors on the client’s property.

Business Management Analyst

Company: Toyota

Location: Plano, TX

Posted Aug 12, 2025

RMD is responsible for providing information, guidance, and insight to the field offices and TMNA regarding all facets of the Dealer Life Cycle to ensure that…

Garage Cleaner-Overnight Shift

Company: ADSI

Location: Houston, TX

Posted Aug 12, 2025

Ability to maintain cleanliness in various settings such as offices, warehouses, or industrial facilities. Clean and sanitize restrooms, break rooms, and other…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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