Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Executive Chef 2

Company: Sodexo

Location: Austin, TX

Posted Aug 12, 2025

The successful candidate will maintain a positive presence throughout the campus, train and develop employees, maintain Sodexo procurement standards, and work…

View Details Apply on SimplyHired

Principal Multi-Cloud Solutions Architect

Company: Apple

Location: Austin, TX

Posted Aug 12, 2025

In this role, you will help Apple engineering teams design and implement solutions for sophisticated technical challenges.

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Technical Project Manager (Energy Storage)

Company: Rise Technical Recruitment Limited

Location: Austin, TX

Posted Aug 12, 2025

As a Technical Project Manager you will be required to analyze, plan and develop requirements and standards for scheduled projects.

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Drywall Helper

Company: BakerTriangle Austin

Location: Austin, TX

Posted Aug 12, 2025

Competent with common tools of the drywall trade: knife, tape measure, and screw gun. Load, unload, carry and transport construction materials from truck to…

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IT Project Manager

Company: City of Grand Prairie

Location: Grand Prairie, TX

Posted Aug 12, 2025

Education: Bachelor’s degree in a related field. Certifications Required: PMP or related project management certification is preferred.

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Embedded Firmware and Software Engineer

Company: Hewlett Packard

Location: Spring, TX

Posted Aug 12, 2025

Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or a related field—or equivalent practical experience.

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Welder

Company: Space City Fabrication LLC

Location: Houston, TX

Posted Aug 12, 2025

Cut and remove old material using plasma cutter and other tools. Minimum 3 years of MIG welding experience. Keep detailed records of pieces cut.

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Data Scientist - Strategic Data Solutions

Company: Apple

Location: Austin, TX

Posted Aug 12, 2025

BS / MS in technical field (math, statistics, engineering, computer science, analytics, or similar) preferred. Competent with SQL, big data systems and tools.

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Quantitative Business Analyst - Strategic Data Solutions

Company: Apple

Location: Austin, TX

Posted Aug 12, 2025

We are looking for an outstanding analyst who is interested in working closely with cross-functional and cross-organizational teams to understand client…

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Executive Chef 2

Company: Sodexo

Location: Austin, TX

Posted Aug 12, 2025

The successful candidate will maintain a positive presence throughout the campus, train and develop employees, maintain Sodexo procurement standards, and work…

View Details Apply on SimplyHired

Engineering Project Manager, Retail Engineering

Company: Apple

Location: Austin, TX

Posted Aug 12, 2025

Experience in driving large programs with Scrum or Agile methodologies. Possess strong facilitation skills (requirements sessions, design meetings, demos,…

View Details Apply on SimplyHired

Data Scientist - Business Analytics

Company: Apple

Location: Austin, TX

Posted Aug 12, 2025

Demonstrated ability to collaborate with advertisers to design A/B tests to demonstrate effectiveness of Apple Ads, collaborate with sales leadership to…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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