Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

RSSR - Language Desk- Korean (Chicago or Houston)

Company: United Airlines

Location: Houston, TX

Posted Aug 12, 2025

Handle incoming phone calls that include booking itineraries and answering inquiries from customers; resolve complex customer issues.

Assistant CMT Project Manager I

Company: Building & Earth Sciences, Inc.

Location: Dallas, TX

Posted Aug 12, 2025

Valid driver's license and ability to be insured under company policies. Currently pursuing a college degree in Engineering or a related field.

CDL A Truck Driver - Lease Purchase - $90,000+ / yr

Company: Anderson Trucking Service Inc.

Location: Austin, TX

Posted Aug 12, 2025

Average weekly truck payment is $550-$705. Flatbed Lease drivers earn *$3,700 – $4,700 gross per week*. 2020-2025 Freightliner, Peterbilt, or Volvo trucks.

San Antonio Retail Security

Company: Marksman Security

Location: San Antonio, TX

Posted Aug 12, 2025

Front Desk: Acknowledge and greet all guests with utmost courtesy and urgency, customer service, access control, greeting residents and guests with a courteous…

Clinical Pharmacy Specialist - Women's Services (Days)

Company: Texas Childrens Hospital

Location: Houston, TX

Posted Aug 12, 2025

Identifies and suggests agents to be added, deleted, or modified to/within the formulary and database. Utilizes appropriate skills to help develop a care plan.

Registered Nurse Labor and Delivery

Company: St. David's North Austin Medical Center

Location: Austin, TX

Posted Aug 12, 2025

You will conduct initial and ongoing assessment of the patient and family, develop an individualized patient care plan, provide family-centered patient teaching…

HVAC and Facilities Technician

Company: HTS Engineering - Heat Transfer Solutions

Location: Houston, TX

Posted Aug 12, 2025

Must have a valid driver’s license with a clean driving record. Establishes service by studying system requirements; ordering and gathering components and parts…

Security Officer Full Time Days BMC

Company: Baptist Medical Center

Location: San Antonio, TX

Posted Aug 12, 2025

Must maintain a valid state driver’s license. REQUIRED CERTIFICATIONS/LICENSURE: Requires the ability to obtain, and maintain, appropriate state license/…

RSSR - Language Desk Mandarin (Chicago or Houston)

Company: United Airlines

Location: Houston, TX

Posted Aug 12, 2025

Handle incoming phone calls that include booking itineraries and answering inquiries from customers; resolve complex customer issues.

PM CULINARY SUPERVISOR FOR SPRINGHOUSE CAFE

Company: Hyatt Regency Hill Country Resort and Spa

Location: San Antonio, TX

Posted Aug 12, 2025

Responsible for producing a consistent, quality product that meets and exceeds the guests' needs in a timely manner. Basic understanding of kitchen operations.

Licensed Plumber - Residential

Company: ARS-Rescue Rooter

Location: Pearland, TX

Posted Aug 12, 2025

Valid driver’s license with a good driving record. Year-round work with strong income potential. 3-4 years of plumbing experience (residential repair/retrofit).

Welder Helper

Company: Herzog

Location: Austin, TX

Posted Aug 12, 2025

Maintain a valid driver’s license and endorsements as required per position. Successfully complete and maintain any required safety certification and testing on…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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