Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

UT/UTCD Data Analyst [Level 3] - Houston, Texas

Company: Pipecare Group

Location: Houston, TX

Posted Aug 12, 2025

Minimum 4-year technical or engineering degree from an accredited university (experience in the analysis of in-line inspection data may be considered in lieu of…

Data Center Project Manager, IT/Network

Company: Microsoft

Location: San Antonio, TX

Posted Aug 12, 2025

Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related…

Convention Facilities Security Guard I

Company: City of San Antonio

Location: San Antonio, TX

Posted Aug 12, 2025

Takes necessary action to detain or prevent entry by unauthorized persons. Monitors and maintains station at entry/exit point to City activities.

Part-Time Armed Guard

Company: St. Moritz Security Services

Location: Garland, TX

Posted Aug 12, 2025

May require a current state driver’s license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle, golf cart, and/or…

Saddle Shop Retail Sales Associate

Company: King Ranch

Location: Austin, TX

Posted Aug 12, 2025

Promote and answer questions about the history of King Ranch to customers. Accurately and efficiently complete all sales transactions and maintain proper cash…

AI Data Engineer

Company: Crowe LLP

Location: Austin, TX

Posted Aug 12, 2025

Design, develop, and maintain robust data pipelines and ETL processes that enable the seamless integration, cleansing, harmonization, and transformation of data…

Dock Security Officer - Downtown Dallas

Company: United Protective Services

Location: Dallas, TX

Posted Aug 12, 2025

We are looking for security professionals to undertake the surveillance of our premises and protection of our staff and visitors.

Custodian Supervisor

Company: Harris County Toll Road Authority

Location: Houston, TX

Posted Aug 12, 2025

A valid Texas driver's license and good driving record. Logs all maintenance-related calls into the request log, coordinates maintenance schedules with the…

AI Security Engineer

Company: Crowe LLP

Location: Houston, TX

Posted Aug 12, 2025

Excellent communication skills, with the ability to clearly articulate complex security topics to both technical and non-technical audiences.

Security Patrol Officer - 77005

Company: United Protective Services

Location: Houston, TX

Posted Aug 12, 2025

Must be at least 25 years of age with a valid drivers license. Enjoys helping others and keeping people safe. Exercises good judgement and maintains situational…

AI Data Engineer

Company: Crowe LLP

Location: Houston, TX

Posted Aug 12, 2025

Design, develop, and maintain robust data pipelines and ETL processes that enable the seamless integration, cleansing, harmonization, and transformation of data…

Sales Manager – Earn $275K+ in a Full-Time Leadership Role

Company: THE CRASH FACTORY

Location: Dallas, TX

Posted Aug 12, 2025

If you can lead from the front, hold a team to elite standards, and deliver results, *this might be your last job ever.*. Profit-sharing and leadership bonuses.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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