Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Data Scientist

Company: Chevron

Location: Houston, TX

Posted Aug 12, 2025

Cutting-Edge Technology: Utilize the latest tools and technologies in data science, machine learning, and AI to solve complex problems and make a real impact.

Sr. Electrical Construction Project Manager

Company: Facility Solutions Group, Inc.

Location: Dallas, TX

Posted Aug 12, 2025

Review and study project documents including estimates, design drawings, specifications, customer proposals and contracts. Manage a team of PM's and APM's.

Data Analyst

Company: Chevron

Location: Houston, TX

Posted Aug 12, 2025

Cutting-Edge Technology: Utilize the latest tools and technologies in data engineering, data science, machine learning, and AI to solve complex problems and…

Third Party Information Security Risk Analyst (Vice President)

Company: Information Technology Senior Management Forum

Location: Irving, TX

Posted Aug 12, 2025

Analyze data or processes in order to develop metrics, determine root causes of problems or deficiencies and suggest solutions.

Senior Treasury Analyst

Company: Creative Financial Staffing

Location: Houston, TX

Posted Aug 12, 2025

Bachelor’s, Master’s, or advanced degree in Business Administration, Finance, Accounting, or related field (required).

Cyber Software Engineer Sr (Embedded)

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Aug 12, 2025

Software analysis, code analysis, requirements analysis, software review, interface design. Supporting a broad range of challenges in a dynamic team environment…

HVAC Technician

Company: Ambient Heating & Cooling

Location: Spring, TX

Posted Aug 12, 2025

Valid driver's license and clean driving record preferred. Proven experience as an HVAC Technician or similar role in the service technician field.

Cyber Software Engineer Staff (Embedded)

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Aug 12, 2025

Software analysis, code analysis, requirements analysis, software review, interface design. Supporting a broad range of challenges in a dynamic team environment…

Physics Teacher - 7th Grade

Company: Basis Ed

Location: San Antonio, TX

Posted Aug 12, 2025

Notice of Non-Discrimination: In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the…

Journeyman Electricians

Company: Facility Solutions Group, Inc.

Location: Dallas, TX

Posted Aug 12, 2025

Maintain current electrician's license or identification card to meet governmental regulations. Three to five years’ experience in the field.

Senior Accountant

Company: Creative Financial Staffing

Location: Stafford, TX

Posted Aug 12, 2025

3-5 years of experience in accounting, preferably within the electrical supply or manufacturing industry. Treasury and Cash Management : Assist with treasury…

Foreman Electrician

Company: Cummings Electrical

Location: Fort Worth, TX

Posted Aug 12, 2025

Must have active driver’s license and acceptable motor vehicle report. Can build/design effective layout drawings and record drawings. ($1,000 sign on bonus).

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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