Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Central Fill Sorter Full Time

Company: H-E-B

Location: San Antonio, TX

Posted Aug 12, 2025

Prints license plates / ensures that license plates are placed on the correct tote. Verifies the headers match scripts and license plates.

Marketing Coordinator - Area

Company: US Foods, Inc.

Location: Austin, TX

Posted Aug 12, 2025

Works under the direct supervision of the Area Marketing Manager (AMM) to develop plays and lead execution of all local marketing activity that requires on-site…

Sous Chef

Company: Atlas Restaurant Group

Location: Houston, TX

Posted Aug 11, 2025

Strong technical knowledge of kitchen equipment, troubleshooting, and safety. Partner with the Executive Chef to execute and innovate menus that reflect our…

Financial Reporting Accountant

Company: American National Insurance

Location: Houston, TX

Posted Aug 12, 2025

Provide accounting guidance and transfer knowledge to team members. Onsite Placement: League City, Texas - Houston, Texas - New York, New York & Des Moines,…

Security Officer - Armed Utility Patrols

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 12, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Project Manager-Commercial Waterproofing

Company: TalentSphere

Location: San Antonio, TX

Posted Aug 12, 2025

High school diploma or GED required; bachelor’s degree in construction or related field preferred. In this role, you'll lead field and administrative operations…

Creative Studio Project Manager

Company: Dallas Mavericks

Location: Dallas, TX

Posted Aug 12, 2025

Engage with creative producers as needed to answer questions and provide process feedback. Manage and develop the use of our project management software for the…

Senior Staff Accountant

Company: Vaco by Highspring

Location: Dallas, TX

Posted Aug 12, 2025

In-depth knowledge of Accounting theory and application of U.S. GAAP. Irving - Hybrid (3 to 4 days in office). Bachelor's degree in Accounting preferred.

Central Fill Sorter Full Time

Company: HEB

Location: San Antonio, TX

Posted Aug 12, 2025

Prints license plates / ensures that license plates are placed on the correct tote. Verifies the headers match scripts and license plates.

New Product Development Project Manager

Company: Heath Consultants, Inc.

Location: Houston, TX

Posted Aug 12, 2025

Strong technical background in electrical, or similar engineering field. 3 to 5 years engineering design and 2 years of project management experience in…

Electrical Helper

Company: Southern Integrated Solutions & Consulting

Location: Houston, TX

Posted Aug 11, 2025

Valid state motor vehicle operator's license & clear driving record to meet Company policy. Basic understanding of electrical systems and a strong interest in…

MEP Project Manager

Company: Arena Direct Hire

Location: Austin, TX

Posted Aug 12, 2025

Strong technical understanding of UPS systems, mechanical cooling, and backup power infrastructure. We build and operate our own facilities, giving our project…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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