Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Welder II

Company: Toshiba International Corporation

Location: Houston, TX

Posted Aug 11, 2025

Minimum of 24 months welding experience in a similar field. Assemble, weld, fit and grind steel pieces per drawings and instructions provided.

Driver - Class "A" (Night Driver)

Company: Arnold Oil Company

Location: San Antonio, TX

Posted Aug 11, 2025

Must be at least 21 years of age with a valid Texas driver’s license. Maintains delivery, truck and driving records by obtaining receipt acknowledgements;…

Salesforce Business Analyst

Company: CGI Group, Inc.

Location: Austin, TX

Posted Aug 11, 2025

The ideal candidate will work closely with stakeholders, technical teams, and end users to gather requirements, document current and future state processes, and…

Field Welder Associate

Company: VIVA Railings, LLC

Location: Lewisville, TX

Posted Aug 11, 2025

Current and valid welding certification is highly desirable. Execute field installation welds, including sheeting and posts.

Security Officer (1500-2300)

Company: Massey Protection Services

Location: Houston, TX

Posted Aug 11, 2025

This is a roving foot patrol position and requires the security officer to stand a majority of their shift. Providing security services to ensure the safety and…

Marketing Manager

Company: Controlled Contamination Services LLC

Location: Dallas, TX

Posted Aug 11, 2025

Graphic design and video editing tools (e.g., Canva, Adobe Creative Suite) preferred. Bachelor’s degree in marketing, business administration, communications,…

Child Care Teacher

Company: Merit Children's Academy

Location: Dallas, TX

Posted Aug 11, 2025

Foster independence, early social skills, and language development. Maintain daily communication with parents about each child’s progress.

Copywriter I - Hybrid

Company: nextSource Connect

Location: Houston, TX

Posted Aug 11, 2025

Bachelor's degree in a relevant field preferred. Collaborate with video and design teams to deliver integrated, effective work.

Digital Cloud Solution Architect

Company: Microsoft

Location: Dallas, TX

Posted Aug 11, 2025

Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 2+ years experience in technical architect, technical…

Account Services Representative (HYBRID)

Company: Stryker

Location: Houston, TX

Posted Aug 11, 2025

Support Sales Department by providing answers to questions generated by telephone, e-mails and fax. 2+ years of order entry customer service experience required…

Statistician - School of Public Health

Company: UTHealth Houston

Location: Houston, TX

Posted Aug 11, 2025

Bachelor's Degree in related field required. Other employee discounts including entertainment, car rentals, cell phones, etc.

Customer Service Representative FT (No Vaccination Required)

Company: LAZ Parking

Location: Houston, TX

Posted Aug 11, 2025

Be responsive and timely with problem resolution, and display a caring attitude, develop a rapport with the customer base. 401(k) with Employer Match.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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