Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

D365CE Tech Architect

Company: Infosys

Location: Richardson, TX

Posted Aug 11, 2025

Lead technical positions for an application dealing with overall design, integration, technical requirements (e.g., performance and scalability) and alignment…

Journeyman Plumber

Company: Queue Labor

Location: Houston, TX

Posted Aug 11, 2025

Proven experience as a plumber with a valid Journeyman/Journeywoman license or equivalent certification. Use power tools and hand tools to complete plumbing…

Call Center Representative-On-Site

Company: Security Service Federal Credit Union

Location: San Antonio, TX

Posted Aug 11, 2025

Offers guidance and support to foster a long term, full service relationship, and follows Member Contact Center standards, processes, established policies and…

Roofing Project Manager/ Sales Representative

Company: Swordsmen Roofing & Construction, LLC

Location: Dallas, TX

Posted Aug 11, 2025

Do you have a valid license to drive in Texas and have reliable transportation? Visiting homes to inspect roofs, assessing damage or wear, ordering materials,…

Journeyman Electrician

Company: Queue Labor

Location: Austin, TX

Posted Aug 11, 2025

Read and interpret blueprints, technical drawings, and electrical schematics. Must have own basic hand tools and reliable transportation.

CNC Lathe Machinist

Company: NCW

Location: Garland, TX

Posted Aug 11, 2025

Must own basic machinist tools. Our services are refined with in-depth expertise in our industry verticals, construction, manufacturing, warehousing &…

Sous Chef

Company: Brookdale Senior Living Inc.

Location: Austin, TX

Posted Aug 11, 2025

Obtain and hold any local or state required food handling/supervision/sanitation licenses and/or certifications. Part and Full Time Benefits Eligibility.

Senior Treasury Analyst

Company: Creative Financial Staffing

Location: Houston, TX

Posted Aug 11, 2025

Strategic Contributions : Recommend cash management policies and contribute to global cash management strategies.

Bilingual Customer Service Representative

Company: Proxima Management Inc

Location: Austin, TX

Posted Aug 11, 2025

A bachelor’s degree in Communications or a related field is a plus, but not required. Experience in retail, hospitality, or other customer-direct roles…

Security Guard

Company: The Lone Star Guard Security LLC

Location: Houston, TX

Posted Aug 11, 2025

-To apply respond to this application and/or email a headshot of yourself, guard card, license, and description of why you would be a good fit for this role to…

Controller

Company: CRI Advisors

Location: Austin, TX

Posted Aug 11, 2025

Oversee cash management processes, including budgeting, forecasting, and cash flow analysis. Provide technical accounting guidance on complex transactions and…

Contract Sous Chef

Company: Contigo Catering

Location: Austin, TX

Posted Aug 11, 2025

Assist with other duties as needed (cutting cake, refreshing stations, sharing menu or process interactively with guests, or otherwise).

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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