Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Preschool Teacher

Company: Paragon Prep

Location: Austin, TX

Posted Aug 11, 2025

Develop and implement age-appropriate curriculum to promote literacy education, physical education, and overall child development.

Senior Staff/Portfolio Accountant

Company: Presidium Property Management

Location: Dallas, TX

Posted Aug 11, 2025

*Bachelor’s degree* in Accounting, Finance, or a related field. Assist in the preparation of annual budgets and provide analysis of financial data.

Account Manager/Marketing Coordinator- Br. 51

Company: Staff Force Personnel Services - Austin

Location: Austin, TX

Posted Aug 11, 2025

The Outside Sales/Marketing Rep's primary responsibility is to produce and lead. Proven sales experience with the development of new clients into long-lasting…

Part Time Drywall Finisher and Painter

Company: Handy in the Valley

Location: Austin, TX

Posted Aug 11, 2025

Can you provide your own truck or van and have your own tools, ladders, etc..? You must be able to transport sheets of drywall and ladders with your own vehicle…

FULL-TIME FRONT OFFICE AGENT - CARPENTER HOTEL

Company: Carpenter Hotel

Location: Austin, TX

Posted Aug 11, 2025

A Front Desk Agent will exceed the expectations of all Bunkhouse guests in a multitude of tasks that include, but are not limited to, telephone operations,…

GenAI Data Scientist

Company: Exxon Mobil Corporation

Location: Houston, TX

Posted Aug 11, 2025

Build and deploy AI system components (such as chatbots, agents, and other workflow automation components) capable of interacting with diverse data sources and…

Carpenter

Company: The Walsh Group

Location: Mesquite, TX

Posted Aug 11, 2025

The Carpenter constructs, erects, installs structures made of wood, plywood, wallboard, and other materials using carpentry hand tools, power tools, and…

Class A Driver - Days

Company: Johnson Brothers

Location: San Antonio, TX

Posted Aug 11, 2025

Minimum 3 year driving experience (tractor/trailer) / 5 years preferred. Must possess a valid Class A CDL. Unload the pallet of product at each respective cross…

Machine Operator

Company: Modern Polymers Inc.

Location: Pasadena, TX

Posted Aug 11, 2025

Ability to use and interpret precision instruments, tools, machinery and equipment. Proficient with reading, writing and basic math skills relating to the job,…

CNC Operator / Steel Yard Manager

Company: Manchaca Metals and Supply

Location: Manchaca, TX

Posted Aug 11, 2025

Manage and facilitate metal cutting orders using various shop metal cutting tools. Ability to use various cutting tools. Keep steel yard organized and clean.

PART-TIME FRONT OFFICE AGENT - CARPENTER HOTEL

Company: Carpenter Hotel

Location: Austin, TX

Posted Aug 11, 2025

A Front Desk Agent will exceed the expectations of all Bunkhouse guests in a multitude of tasks that include, but are not limited to, telephone operations,…

Plumber

Company: Bath Fitter

Location: Arlington, TX

Posted Aug 11, 2025

Valid driver's license and clean driving record. Journeyman's plumbing license (or equivalent). Provide technical support to sales and installation teams.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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