Strong Customer Service Skills Jobs in Austin, TX

124,722 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Marketing Strategist

Company: A.D. Susman & Associates Inc.

Location: Houston, TX

Posted Aug 11, 2025

Proven ability to develop branding and marketing strategies for B2B organizations. Support clients in achieving their strategic brand and marketing goals to…

Senior Software Engineer

Company: General Motors

Location: Austin, TX

Posted Aug 11, 2025

Leads comprehensive design analysis of design solution. This role offers the opportunity to advise, coach, and mentor software engineers, while making a…

Assistant Project Manager

Company: LDG Development

Location: Austin, TX

Posted Aug 11, 2025

Assist the design team in the development of the construction drawings for assigned projects. When required or requested by the Project Manager, interface with…

Patient Care Manager RN - $5,000 Sign On Bonus

Company: Heart to Heart Hospice

Location: Dallas, TX

Posted Aug 11, 2025

Current State Driver’s License, reliable transportation, and provide ongoing valid and current auto liability insurance. 401k with up to 4% employer matching.

Cybersecurity Engineer - GRC

Company: Visa

Location: Austin, TX

Posted Aug 11, 2025

The successful candidate will utilize AI-driven tools and develop custom automation scripts to efficiently gather audit evidence, parse data, assess control…

Custodian III

Company: Texas Health and Human Services Commission

Location: San Antonio, TX

Posted Aug 11, 2025

Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure. Ability to lift 50 pounds.

Journeyman Electrician

Company: OpTech Gente

Location: San Antonio, TX

Posted Aug 11, 2025

Must hold a current and valid Texas Journeyman Electrician license. Must provide their own standard electrician's hand tools; Company will provide specialty…

Security Officer II

Company: Brightstar Lottery

Location: Austin, TX

Posted Aug 11, 2025

Must pass Brightstar’s background check, a financial background check, and all customer state lottery background checks and obtain required gaming licenses.

CUSTODIAN (PART TIME)

Company: City of Richardson, TX

Location: Richardson, TX

Posted Aug 11, 2025

Assist in set ups: tables, chairs, dance floors, stages, risers, and other various meeting room equipment; assists in breakdowns and storage of equipment…

MIG Welder

Company: Davis Metal Stamping, Inc.

Location: Dallas, TX

Posted Aug 11, 2025

Read and interpret blueprints, schematics, and technical drawings to determine weld layout and specifications. Reports To:* Welding Supervisor / Shop Foreman.

GenAI Data Scientist

Company: ExxonMobil

Location: Houston, TX

Posted Aug 11, 2025

Build and deploy AI system components (such as chatbots, agents, and other workflow automation components) capable of interacting with diverse data sources and…

Staff Software Engineer, Linux Kernel & Driver Development

Company: General Motors

Location: Austin, TX

Posted Aug 11, 2025

Bachelor's degree in electrical engineering or a related field, or Work equivalent experience. Bachelor's degree in electrical engineering or a related field.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

Related Pages