Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Private Security Officer

Company: Texas Elite Security Agency

Location: San Antonio, TX

Posted Aug 09, 2025

Knowledge of first aid and CPR; certification is a plus. The ideal candidate will be responsible for maintaining a safe and secure environment for our clients,…

Software Applications Engineer

Company: Insperity Services, L.P.

Location: Kingwood, TX

Posted Aug 10, 2025

Understanding of backend service design and integration to support native mobile applications, including considerations for performance, scalability,…

Project Manager II - K12

Company: Perkins Eastman

Location: Austin, TX

Posted Aug 10, 2025

PMP or similar project management certification preferred. Continuous Improvement: Develop and refine tools and processes that enhance the efficiency and…

Tax Manager

Company: AppleOne

Location: Austin, TX

Posted Aug 09, 2025

Competitive salary ($140K–$180K), hybrid flexibility, and in-office culture with room to grow. For temporary assignments lasting 13 weeks or longer, the Company…

Sales Professional

Company: Mattress Firm

Location: Austin, TX

Posted Aug 10, 2025

Leverage social media to positively impact brand awareness and increase sales. Provide technical and product knowledge information to customers and serve as…

Private Security Officer

Company: Texas Elite Security Agency

Location: Pflugerville, TX

Posted Aug 09, 2025

Knowledge of first aid and CPR; certification is a plus. The ideal candidate will be responsible for maintaining a safe and secure environment for our clients,…

Elite Security Officer - Armed Mall Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 10, 2025

Possess a valid driver's license and meet Allied Universal driver policy requirements for driving positions. Hold a Level III armed certification if required by…

Residential Cleaner

Company: Cleaned With Care LLC

Location: Houston, TX

Posted Aug 09, 2025

You will need your own cleaning supplies and transportation. Proven experience in residential cleaning or custodial roles; hotel or commercial cleaning…

In-Store Free Sample Associate

Company: CDS (Club Demonstration Services)

Location: San Antonio, TX

Posted Aug 10, 2025

No experience needed – we provide full training and team support. Weekend shifts on Friday, Saturday, Sunday. Are 18 years or older.

Installation Services Welder - Lead

Company: Central States Industrial

Location: Grand Prairie, TX

Posted Aug 10, 2025

A valid Class E driver’s license, or ability to obtain one, is required. CSI is currently recruiting for an experienced lead person/welder to lead a field crew…

Hospice RN Case Manager

Company: SUMMIT HOME HEALTH & HOSPICE

Location: Austin, TX

Posted Aug 09, 2025

For this role, you need to be a registered nurse who sees the value of hospice care in alleviating pain and suffering. Hospice care: 1 year (Required).

Janitorial Team Member

Company: San Antonio Aquarium

Location: San Antonio, TX

Posted Aug 09, 2025

Proven working experience as a janitor. Notify management of occurring deficiencies or needs for repairs. We are looking for a Janitor, or custodian, to take…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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