Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Compounding Pharmacist - Pharmacist in Charge - Sterile Compounding

Company: National Compounding Pharmacy

Location: Dallas, TX

Posted Aug 08, 2025

Active, unrestricted pharmacist license in good standing (Texas preferred, multistate licensing a plus). Serve as Pharmacist in Charge, ensuring full compliance…

Cybersecurity Analyst

Company: ManhattanLife Insurance & Annuity Company

Location: Houston, TX

Posted Aug 08, 2025

This role is ideal for a proactive professional with strong technical skills in threat detection, incident response, and security tool management.

Staff Accountant

Company: Axion Logistics

Location: Deer Park, TX

Posted Aug 08, 2025

Perform ad hoc analysis and projects as requested. Perform quality work within deadlines with or without direct supervision.

Retail Sales - Domain Northside

Company: Nordstrom Inc

Location: Austin, TX

Posted Aug 08, 2025

Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media). A day in the life….

Commercial HVAC Service Technician

Company: Bud Griffin & Associates

Location: Bellaire, TX

Posted Aug 08, 2025

Must be able to pass a driving record check. Ability to read and interpret blueprints, schematics, and HVAC control diagrams. 401(k) with Company Match.

React Native Developer - 100% onsite

Company: Resolve Tech Solutions Inc.

Location: Irving, TX

Posted Aug 08, 2025

Use JavaScript libraries such as Redux to make asynchronous API calls as well as improve the performance of the websites/mobile apps.

Retail Sales - Women's Apparel - Barton Creek Square Mall

Company: Nordstrom Inc

Location: Austin, TX

Posted Aug 08, 2025

Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media). A day in the life….

Customer Service & Operations Coordinator

Company: Taco Crew Management LLC

Location: Austin, TX

Posted Aug 08, 2025

The ideal candidate will handle customer calls, coordinate service schedules, bill clients, conduct cold calls to potential clients, and effectively communicate…

HVAC/R/Hot Side Kitchen Technician - San Antonio, TX

Company: Big Fish HVAC/R & Commercial Kitchen

Location: San Antonio, TX

Posted Aug 08, 2025

Valid driver's license and acceptable driving record. Responds to hot and cold calls, then troubleshoot and resolve issues. Own industry’s standard hand tools.

Seeking a Customer Service Representative at VCA Katy Trail

Company: VCA Animal Hospitals

Location: Dallas, TX

Posted Aug 08, 2025

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k),…

Customer Service Representative

Company: Pratt Industries

Location: Cypress, TX

Posted Aug 08, 2025

Computer data-entry experience (preferred). Technical Skills: Application knowledge and skill for computer data entry. Fax order confirmations to customers.

Data Scientist I

Company: Inventory Locator Service

Location: Austin, TX

Posted Aug 08, 2025

Bachelors degree in Computer Science, Engineering, Mathematics, Statistics or relevant field. Graduate degree in Data Science or other quantitative field.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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