Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Production Specialist

Company: FASTSIGNS #15301

Location: Houston, TX

Posted Aug 08, 2025

Some familiarity with Adobe design software is a plus, but not required. The Production Specialist will primarily work in the production center finishing signs…

Apprentice Plumber Service Technician

Company: On Point Plumbing LLC

Location: Houston, TX

Posted Aug 08, 2025

Exposure to field service environments or construction sites will be beneficial for your development. Support field service operations by helping to diagnose…

HVAC Service Technician

Company: Service Wizard

Location: Austin, TX

Posted Aug 08, 2025

Licenses: Valid HVAC technician license and driver’s license. Tools: Use hand and power tools to diagnose, repair, and maintain HVAC components.

Day Shift - Machinist II Lathe

Company: Tally Energy Services

Location: Houston, TX

Posted Aug 08, 2025

Ability to use proper measuring tools to perform quality inspections. Responsible for receiving material, engineering print, set-up, programming, and production…

Webber - Loader Operator - CTR Waterworks

Company: Webber Waterworks, LLC

Location: Austin, TX

Posted Aug 08, 2025

Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using…

Customer Experience Representative

Company: N&S Wireless Services

Location: Round Rock, TX

Posted Aug 08, 2025

As the Customer Experience Representative, you will be the direct point of contact for customers, managing both relationship support and sales growth in the…

Webber - Laborer - CTR Waterworks

Company: Webber Waterworks, LLC

Location: Austin, TX

Posted Aug 08, 2025

Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using…

Plumbing Service Technician

Company: Service Wizard

Location: Austin, TX

Posted Aug 08, 2025

Valid plumbing license or certification as required by state regulations. Valid driver's license and reliable transportation. 401(k) with company match.

IT Project Manager

Company: HTC Global

Location: Austin, TX

Posted Aug 08, 2025

PMP or similar project management certification. Working onsite several days a week in Austin, TX and working remotely from home several days a week on a high-…

Webber - Excavator Operator - CTR Waterworks

Company: Webber Waterworks, LLC

Location: Austin, TX

Posted Aug 08, 2025

Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using…

Special Education Teacher

Company: Basis Ed

Location: Pflugerville, TX

Posted Aug 08, 2025

Write, develop, and update IEPs, ensuring alignment with student needs, state regulations, and compliance requirements. Occasionally lift up to 20 lbs.

ENGINEER - RESEARCH ENGINEER - Propulsion System Engineer

Company: Southwest Research Institute

Location: San Antonio, TX

Posted Aug 08, 2025

A valid/clear driver's license is required. Perform design and analysis tasks for fluid, thermal, and machinery projects using engineering software, self-…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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