Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Program Manager II, Compliance, Global Affairs

Company: Google

Location: Austin, TX

Posted Aug 08, 2025

As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage…

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Chief Revenue Officer (Commercial Roofing)

Company: Roofing Talent America

Location: Austin, TX

Posted Aug 08, 2025

Expertise in CRM systems, sales analytics and performance management tools. 10+ years of progressive sales leadership in construction or roofing.

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RN, Registered Nurse - Mother Baby

Company: Christus Health

Location: San Antonio, TX

Posted Aug 08, 2025

Current STABLE (Post-resuscitation/Pre-transport Stabilization Care of Sick Infants) certification required from one of the following courses: Participant, Lead…

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RN Infusion Nurse

Company: The Center for Cancer and Blood Disorders

Location: Irving, TX

Posted Aug 08, 2025

Must have telephone communication and etiquette skills. Must be licensed with Texas State Board of Nurse Examiners. We want you to join our team!

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Senior Insider Threat Analyst

Company: Uber

Location: Dallas, TX

Posted Aug 08, 2025

Demonstrated experience working with insider risk-related technologies such as User Behavior Analytics tool sets, Data Loss Prevention tools, and SIEM tools.

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Analyst, Identity & Access Management (IAM) Access

Company: Toyota

Location: Plano, TX

Posted Aug 08, 2025

Bachelor's degree in computer science, Information Security, or related field. Toyota 401(k) Savings Plan with a company match, plus an annual retirement…

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EXECUTIVE CHEF

Company: Hotel Magdalena

Location: Austin, TX

Posted Aug 08, 2025

An Executive Chef must develop and maintain the company’s culture, values and reputation in the public eye and with all staff, guests, vendors and partners.

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HVAC/R/Hot Side Kitchen Technician - Austin, TX

Company: Big Fish HVAC/R & Commercial Kitchen

Location: Buda, TX

Posted Aug 08, 2025

Valid driver's license and acceptable driving record. Responds to hot and cold calls, then troubleshoot and resolve issues. Own industry’s standard hand tools.

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Senior Accountant

Company: Acquisition.com

Location: Austin, TX

Posted Aug 08, 2025

Assist with multi-state compliance: ensure accurate sales tax reporting, support historical lookbacks, and coordinate the setup of new state registrations.

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HVAC Maintenance Technician

Company: Avan Property Management

Location: Houston, TX

Posted Aug 08, 2025

Proficient in air conditioning installation and repair techniques. Strong mechanical, plumbing and make ready knowledge. Expected hours: 40 per week.

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Chief Revenue Officer (Commercial Roofing)

Company: Roofing Talent America

Location: Houston, TX

Posted Aug 08, 2025

Expertise in CRM systems, sales analytics and performance management tools. 10+ years of progressive sales leadership in construction or roofing.

View Details Apply on SimplyHired

Security Operations Center (SOC) Analyst II (L2)

Company: Toyota

Location: Plano, TX

Posted Aug 08, 2025

Candidates will be required to perform SOC triage and response analysis, uncovering attack vectors involving a variety of malware, data exposure, and phishing…

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Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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