Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Tax Manager

Company: PEMEX Deer Park

Location: Deer Park, TX

Posted Aug 08, 2025

Ensure timely, accurate compliance across all tax types (e.g., sales & use, property, excise, income/margin, payroll, partner distributions) and manage business…

Graphic Design & Production- Signage Industry

Company: Republic Sign

Location: San Antonio, TX

Posted Aug 08, 2025

Must be well-versed in graphic design programs such as Adobe Illustrator or Corel Draw. The ideal candidate would have previous graphic design experience, along…

Intermediate Bank Disputes Specialist - Sensitive Position

Company: USAA

Location: San Antonio, TX

Posted Aug 08, 2025

As a dedicated Intermediate Disputes Specialist, within defined guidelines and framework, you will protect the financial interests of USAA and our members by…

Security Specialist

Company: Rice University

Location: Houston, TX

Posted Aug 08, 2025

Must possess (or have the ability to obtain one within 30 days of hire) and maintain a valid Texas driver’s license with no more than three moving violations…

Industrial Field Journeyman Electrician

Company: Paramount Placement

Location: Dallas, TX

Posted Aug 08, 2025

Installing, maintaining, and troubleshooting industrial electrical systems in high clearance environments such as military bases, airports, and fueling stations…

Production Designer

Company: G3 Staffing LLC

Location: Houston, TX

Posted Aug 08, 2025

Strong eye for design, typography, and layout. Portfolio demonstrating design skills (required). Experience in print design or digital advertising.

Jr. Information Assurance Security Analyst

Company: SMS Data Products Group, Inc

Location: San Antonio, TX

Posted Aug 08, 2025

All personnel shall have at a minimum DoD 8570.01-M and 8140 approved and registered IAT Level II baseline certification. Basic Knowledge of RMF Processes.

Data Quality Analyst

Company: Data Ninjas Inc.

Location: Irving, TX

Posted Aug 08, 2025

Bachelor’s degree in Data Science, Computer Science, Statistics, or a related field. This role requires a strong understanding of data management and analytics,…

Manual Machinist

Company: Paramount Placement

Location: Houston, TX

Posted Aug 08, 2025

Adjusts and sets up machine tools for use by machining tool operators. Reads and interprets specification manuals, blueprints, templates and layouts to…

Accountant

Company: Confidential

Location: Houston, TX

Posted Aug 08, 2025

Conduct financial analysis, cash flow analysis, and budgeting to support corporate finance decisions. Perform journal entries, including accrual accounting and…

Customer Service Representative/Route Driver

Company: Austin Task Inc

Location: Austin, TX

Posted Aug 08, 2025

Maintains accurate driving records (i.e., mileage and gas receipts). 2+ years’ driving 26 foot box truck or similar vehicles. High School Diploma/GED preferred.

Digital Marketing Lead

Company: Jim Adler & Associates

Location: Houston, TX

Posted Aug 08, 2025

Bachelor’s degree in Marketing, Advertising, Business, Digital Media, Information Systems, or a related field is required.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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