Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Response Security Officer - Data Center

Company: GardaWorld Security Services U.S.

Location: Pflugerville, TX

Posted Aug 08, 2025

MUST have a valid drivers license. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in…

Culinary Supervisor

Company: White Lodging - JW Marriott Austin

Location: Austin, TX

Posted Aug 08, 2025

Kitchen equipment knowledge - ability to troubleshoot issues and alternate solutions as needed. Medical Navigator (Hostcare) to help navigate healthcare system,…

DIGITAL MARKETING SPECIALIST

Company: Frost Bank

Location: San Antonio, TX

Posted Aug 08, 2025

Bachelor’s degree in Marketing or a related field; or equivalent experience in digital marketing. Assists with analysis of Frost’s digital activity (web, mobile…

Manager Customer & Employee Insights

Company: Southwest Airlines

Location: Dallas, TX

Posted Aug 08, 2025

Identify evolving business needs, industry trends, and advancements in market research tools and methodologies, and advocate for improved tools, partnerships…

Customer Service Rep

Company: Lincare Inc.

Location: Austin, TX

Posted Aug 08, 2025

Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments.

Security Professional - Building Patrol - Multiple Shifts

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 08, 2025

A valid driver's license is preferred for driving positions and must meet Allied Universal Driver Policy requirements.

Mig Welder

Company: Stride Staffing

Location: Grand Prairie, TX

Posted Aug 08, 2025

Fitting and welding of aluminum parts using a MIG welding process including fixture set up, interpretation of assembly drawings and diagrams, fitment, alignment…

Senior Business Analyst

Company: BH

Location: Stafford, TX

Posted Aug 08, 2025

Demonstrates expertise in a variety of the field's concepts, practices, and proceduresÂ. 3+ years’ experience in field or related area.

Construction Technician -South (Pipefitters, Welders, Electricians, Carpenters, General Construction)

Company: Climate Pros

Location: San Antonio, TX

Posted Aug 08, 2025

Perform construction-type work such as welding, electrical, carpentry, and pipefitting in their specialized area.

Armed Security - Cash Transport

Company: GardaWorld Cash

Location: Richardson, TX

Posted Aug 08, 2025

21 years of age or older with a valid and clean driver’s license. We provide our clients with solutions in every phase of their cash supply chain, including…

Database Reporting Analyst-Associate

Company: UT Health Science Center at San Antonio

Location: San Antonio, TX

Posted Aug 08, 2025

Creates, designs, coordinates and runs database reports using PC platforms or report writing tools based on end-user needs.

Staff Accountant

Company: SWBC

Location: San Antonio, TX

Posted Aug 08, 2025

Excellent data entry, analytical, and organizational skills. Bachelor’s Degree in Accounting from an accredited four-year college or university.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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