Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Retail Sales Associate - Part Time - The Domain

Company: YETI

Location: Austin, TX

Posted Aug 08, 2025

Operate office equipment and technology (i.e., computers, phones, copier, etc.). Ability to accurately complete POS and mobile POS transactions.

View Details Apply on SimplyHired

Customer Tech Service Representative (Solventum)

Company: Solventum

Location: San Antonio, TX

Posted Aug 08, 2025

Performing daily tasks to support customer/patient work order management through Field Service Representatives, UPS, or Couriers, including delivery, and…

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Sr Analyst, Business Analytics

Company: Signify Health

Location: Austin, TX

Posted Aug 08, 2025

Summarize insights from analysis, identify next steps and develop implementation plans in conjunction with client teams. Assist other departments as needed.

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Lead Graphic Designer

Company: San Antonio Shoe Inc

Location: San Antonio, TX

Posted Aug 08, 2025

Experience with motion design or video editing tools (Premiere Pro, After Effects). No phone calls or agencies please.

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Java Technical Architect

Company: Infosys

Location: Irving, TX

Posted Aug 08, 2025

This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including…

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HVAC Refrigeration Service Technician

Company: Nextech

Location: Houston, TX

Posted Aug 08, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

View Details Apply on SimplyHired

Customer Service Representative

Company: PenFed Credit Union

Location: San Antonio, TX

Posted Aug 08, 2025

The primary purpose of this position is to provide best-in-class member service by answering incoming calls, providing basic account and product information…

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Anthropologie Sales Associate

Company: Anthropologie

Location: Austin, TX

Posted Aug 08, 2025

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

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Applications Developer III

Company: BioBridge Global

Location: San Antonio, TX

Posted Aug 07, 2025

Provide technical strategy and best practice direction to employees and coworkers. Design, prepare and execute coded unit test using NUnit testing tools.

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Email Marketing Manager

Company: San Antonio Shoe Inc

Location: San Antonio, TX

Posted Aug 08, 2025

You’ll play a key role in deepening customer relationships, increasing retention, and driving revenue across both eCommerce and retail channels.

View Details Apply on SimplyHired

Business Data Analyst

Company: Inter-Con Security Systems

Location: Dallas, TX

Posted Aug 08, 2025

Additionally, you will utilize your analytical skills to generate deliverables that comply with all technical specifications outlined in the contract.

View Details Apply on SimplyHired

HVAC Refrigeration Service Technician

Company: Nextech

Location: Dallas, TX

Posted Aug 08, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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