Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Security Assessor-Austin TX

Company: Trident Security Solutions

Location: Austin, TX

Posted Aug 08, 2025

Possess and maintain a valid state issued driver's license. Possess and maintain a valid state issued security license, when applicable based on assignment.

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Software Test Engineer - Mid-Level

Company: Astrion

Location: San Antonio, TX

Posted Aug 08, 2025

Bachelor’s degree in a technical discipline and a minimum of 3 years of technical experience are required. Working knowledge of the following: Linux, windows,…

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Engineer, Data

Company: Concentra

Location: Addison, TX

Posted Aug 08, 2025

Implements programming languages to develop and test architectures that enables. Accordance with federal and state laws and company policies.

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Sr. Frontend Software Engineer, Cat Digital

Company: Caterpillar

Location: Irving, TX

Posted Aug 08, 2025

Software Integration Engineering: Working Knowledge of software integration processes and functions; ability to design, develop and maintain interfaces and…

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Pallet Repair Construction

Company: Ryder

Location: San Antonio, TX

Posted Aug 08, 2025

Will use a pneumatic nail gun, powered saw, and other powered/hand tools to repair or assemble pallets. Ryder is immediately hiring permanent full-time Skilled…

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Software Engineer

Company: ManTech

Location: San Antonio, TX

Posted Aug 08, 2025

Provides specific input to the software components of system design to include hardware/software trade-offs, software reuse, use of Commercial Off-the-shelf (…

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Executive Chef 2

Company: Sodexo

Location: Sugar Land, TX

Posted Aug 08, 2025

Have the ability and willingness to develop and train frontline employees. Sodexo is seeking an Executive Chef 2 for a Corporate Services at a high-profile…

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BMS Systems Application Engineer II, Software

Company: Schneider Electric

Location: Houston, TX

Posted Aug 08, 2025

Ability to analyze complex control sequences and resulting operations, and to develop innovations that solve difficult technical problems.

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Software Engineer

Company: Blackhawk Network

Location: Coppell, TX

Posted Aug 08, 2025

Large-scale design and implementation in front-end technologies, backend service layer, database modeling, and algorithms.

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Welder/Fabricator/Fitter

Company: Stark Building Systems

Location: Pearland, TX

Posted Aug 08, 2025

Interpret blueprints and technical drawings to determine project specifications. Utilize hand tools and measuring instruments like micrometers for precise…

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Backend Associate Developer/Developer, IT Applications

Company: American Airlines

Location: Dallas, TX

Posted Aug 08, 2025

Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or…

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Data Analytics Analyst

Company: Targa Resources

Location: Houston, TX

Posted Aug 08, 2025

Bachelor's degree in computer science, information systems, or related field. Strong communication and collaboration skills, capable of working effectively with…

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Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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