Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Senior Staff Accountant

Company: Thomas Edwards Group Inc.

Location: Dallas, TX

Posted Aug 07, 2025

Must have strong General Ledger skills, including balance sheet reconciliations, depreciation schedules, and prepaid schedules.

Physics Scientific Instrument Maker II - CNC Machine Operator (Salary)

Company: University of Texas at Austin

Location: Austin, TX

Posted Aug 07, 2025

To provide for highly skilled fabrication, assembly and repair of precise and complicated instruments and machines, usually for complex scientific research,…

Print and Apply Machine Operator - 3rd shift

Company: TreeHouse Foods

Location: Carrollton, TX

Posted Aug 07, 2025

Important Details: This is a full-time permanent role on 3rd shift, which operates from 10:00pm to 6:30am with some Saturdays. Place product in correct cartons.

Security Analyst

Company: Tyler Technologies

Location: Plano, TX

Posted Aug 07, 2025

Strong understanding of information security standards, concepts, controls, testing techniques and technical risk assessment . Taking Care of You & Your Family.

AE - Brand Ambassador (Sales Associate)

Company: American Eagle Outfitters

Location: San Antonio, TX

Posted Aug 07, 2025

Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.

Director of Marketing

Company: Watters International Realty

Location: Austin, TX

Posted Aug 07, 2025

Build, lead, and develop a small team of marketing staff, contractors, and agencies. As our first-ever Director of Marketing, you will build and lead a lean,…

Staff Accountant

Company: RR Donnelley

Location: Houston, TX

Posted Aug 07, 2025

Requires very good communication skills with the ability to state messages in a clear and concise manner for others to easily understand.

Commercial Electrical Foreman

Company: Delta Bravo Electric

Location: Dallas-Fort Worth, TX

Posted Aug 07, 2025

Valid driver’s license and reliable transportation. Problem-solve issues in the field quickly and effectively. 1 year Foreman experience preferred.

Java Architect

Company: Rivago Infotech Pvt

Location: Austin, TX

Posted Aug 07, 2025

Knowledge of CI/CD practices and DevOps tools. Designing and developing back-end components of web applications via Spring Boot.

Care Advisor, Care Concierge

Company: The Helper Bees

Location: Austin, TX

Posted Aug 07, 2025

Proven experience answering inbound calls. Answer inbound calls to assist members with completing assessments and recommend a plan for services based on member…

Utilization Review Nurse - RN

Company: Curative

Location: Austin, TX

Posted Aug 07, 2025

Unencumbered active RN license in state of primary residence. Collaborates with the Medical director of Curative, Medical Management Manager and Director of…

Janitorial Technician

Company: Curative

Location: Austin, TX

Posted Aug 07, 2025

The ideal candidate will take pride in maintaining a clean, safe, and professional environment for staff and visitors. Medical office experience a plus!

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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