Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

HVAC Refrigeration Service Technician

Company: Nextech

Location: San Antonio, TX

Posted Aug 07, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

RN Surgical Oncology FT Nights

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Aug 07, 2025

Specialized field of study should be nursing. Must have BLS certification or get it within 30 days of starting in this role. Help patients and prevent issues.

Public Safety Officer

Company: MD Anderson

Location: Houston, TX

Posted Aug 07, 2025

Valid Class A, B or C Texas driver's license. Responds to calls for service and provides requested services in a timely manner and in accordance with policies…

Data Analyst

Company: FloSports, Inc.

Location: Austin, TX

Posted Aug 07, 2025

This role will be instrumental in supporting our experimentation reporting and insights as the highest priority, while also driving customer and in-field survey…

Registered Nurse (RN) - TCUC Austin (Westgate)

Company: Texas Children's Hospital

Location: Austin, TX

Posted Aug 07, 2025

Required Diploma in Nursing Or Associate's degree in a related field accepted by the Texas Board of Nursing for the purposes of obtaining and maintaining an RN…

Registered Nurse (RN) Informaticist

Company: Townsen Memorial Hospital

Location: Houston, TX

Posted Aug 07, 2025

Collaborate on the design and customization of clinical decision support tools (e.g., alerts, order sets, protocols). Bachelor of Science in Nursing.

Call Center Manager

Company: Matrix Medical Management

Location: Houston, TX

Posted Aug 07, 2025

Bachelor’s degree in business administration or related field. Promote courteous, compassionate, and professional communication with patients, clients, and…

Sr Analyst, IT Security Program Architecture

Company: Vaco by Highspring

Location: Houston, TX

Posted Aug 07, 2025

Security Program Architect to lead the integration of cybersecurity governance, risk, and compliance (GRC) with secure architecture and technical design across…

Senior Data Analyst

Company: Infosys

Location: Irving, TX

Posted Aug 07, 2025

Proficiency in Excel, SQL, and data visualization tools (e.g., Power BI, Tableau). Experience in data analysis, preferably in financial services or compliance.

HVAC Refrigeration Service Technician

Company: Nextech

Location: San Antonio, TX

Posted Aug 07, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Digital Forensic Analyst I

Company: Contact Government Services, LLC

Location: Austin, TX

Posted Aug 07, 2025

Experience working with structured data exported from various platforms including analysis, custom scripting, and data manipulation to develop reports for…

Risk and Compliance Business Analyst

Company: Infosys

Location: Irving, TX

Posted Aug 07, 2025

Perform complex programming functions, assistance, and technical advice including design architecture, configuration, writing, testing, and documentation to…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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