Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Client Account Manager

Company: Future Innovations Inc

Location: Castle Hills, TX

Posted Aug 06, 2025

You'll play a key role in building strong, lasting relationships with clients and customers, driving sales, marketing prestigious brands, and delivering…

In-Person Marketer

Company: Texas Allergy and Breathing Centers

Location: Mesquite, TX

Posted Aug 06, 2025

Utilize digital marketing tools and platforms to reach target audiences, including social media, email campaigns, and online advertising.

Director, Operations Audit

Company: Teacher Retirement System of Texas

Location: Austin, TX

Posted Aug 06, 2025

Master’s degree in business administration, public administration, or a related field. Texas state government program policies, procedures, regulations, and…

Cyber Security Analyst - Tier 3

Company: BigHire

Location: Austin, TX

Posted Aug 06, 2025

*Bachelor’s degree in computer science, Cybersecurity, Information Technology, or a related field (or equivalent work experience) – Must have.*.

Solutions Architect – (Houston, TX)

Company: sierra digital

Location: Houston, TX

Posted Aug 06, 2025

Be involved in the end-to-end internal SAP product development from discovery stage to production support; prepare project definition, design & develop SAP…

Retail Janitor (full-time)

Company: Living Spaces

Location: Houston, TX

Posted Aug 06, 2025

Greets and engages all guests throughout Living Spaces. The Janitor’s primary responsibility is to maintain a clean and well represented work and guest…

AI Engineer

Company: Rhapsody

Location: Dallas, TX

Posted Aug 06, 2025

Bachelor’s or Master’s degree in Computer Science, Engineering, AI/ML, or a related technical field (or equivalent experience).

Video Editor & Graphic Designer

Company: BefitNow Canada

Location: Houston, TX

Posted Aug 06, 2025

Stay ahead of design trends and video techniques to continually elevate our content. Collaborate with marketing and sales teams to develop visual concepts that…

Security Guard - Level II Certification -187 days

Company: Katy Independent School District

Location: Houston, TX

Posted Aug 06, 2025

Previous experience as a security guard preferred. Maintain emotional control and professionalism under stress; prolonged standing; strenuous walking and…

Route Driver

Company: UTM LLC

Location: San Antonio, TX

Posted Aug 06, 2025

As a *Route Driver* for Brightmore Brands, you will play a critical role in supporting our donation and retail operations by safely and efficiently transporting…

Graphic Designer Lead

Company: Nan and Company Properties,LLC

Location: Houston, TX

Posted Aug 06, 2025

Minimum 5 years of professional graphic design experience (agency or in-house preferred). Develop and oversee the creation of high-quality designs for print,…

RN On Call 7 On/ 7 Off

Company: Heart to Heart Hospice

Location: Cypress, TX

Posted Aug 06, 2025

Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability insurance. 401k with up to 4% employer matching.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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