Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Registered Nurse (RN)-Residential

Company: Centre For Neuro Skills

Location: Irving, TX

Posted Aug 06, 2025

Valid driver's license required. As a Residential Registered Nurse, you will be under the supervision of the Director of Rehabilitation, you will develop,…

Sales Associate

Company: Club Car Wash

Location: Bee Cave, TX

Posted Aug 06, 2025

Flexible Scheduling - You undoubtedly have commitments to your family, friends, school or sports teams. Create a positive experience for every customer, every…

Senior AdTech/MarTech Solutions Architect

Company: Yoh, A Day & Zimmermann Company

Location: Dallas, TX

Posted Aug 06, 2025

The ideal candidate will bridge technical execution with strategic vision, driving scalable, privacy-compliant advertising solutions across digital platforms.

Senior Data Scientist

Company: LTIMindtree

Location: Irving, TX

Posted Aug 06, 2025

Having good experience in using ML models and debugging ML models and work on training of new LLM models for creating end to end automation frameworks.

Banquet Chef

Company: Marriott International, Inc

Location: Dallas, TX

Posted Aug 07, 2025

Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Provides information to supervisors, co-workers, and…

Senior Specialist - IT ETRM Apps Dev

Company: Sunoco LP

Location: Houston, TX

Posted Aug 07, 2025

As a part of a development team, this individual will have development and support responsibility for business users, including trouble-shooting and problem…

Pharmacist

Company: PharMerica

Location: San Antonio, TX

Posted Aug 07, 2025

This position will provide the opportunity to grow your pharmaceutical skills under the direct guidance of a state licensed pharmacist while providing essential…

Member Services Representative II

Company: Optum

Location: Pearland, TX

Posted Aug 06, 2025

Handles member and provider calls for our Medicare Advantage plan and have demonstrated ability to interpret Medicare Policy and Procedures including but not…

Contract Consultant Pharmacist

Company: Planned Parenthood of Greater Texas

Location: Houston, TX

Posted Aug 06, 2025

Possess a valid and unrestricted license to practice pharmacy in the State of Texas issued by the Texas State Board of Pharmacy.

Specialist - Architecture

Company: LTIMindtree

Location: Irving, TX

Posted Aug 06, 2025

Experience with CICD pipelines version control Git and infrastructure as code IaC tools. Strong understanding of microservices architecture and API design.

Software Test Engineer (A Group MLB TE 02)

Company: Q-Edge Corporation, Foxconn

Location: Houston, TX

Posted Aug 06, 2025

1.Successful completion of 4-years of high school, or equivalent, plus completion of 4 years of college with a bachelor’s degree, plus attainment of a master’s…

Production Data Analyst

Company: TOYO Solar Texas LLC

Location: Humble, TX

Posted Aug 06, 2025

The ideal candidate will have a strong background in data analysis and be proficient in various tools and methodologies to extract insights from complex…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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