Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Customer Call Center Rep

Company: QTC Management, Inc.

Location: San Antonio, TX

Posted Aug 05, 2025

Offer excellence in service while answering, processing, and documenting a high volume of inbound calls in the most efficient manner possible.

Manager, Community Relations & Employee Engagement

Company: Occidental Petroleum Corporation

Location: Houston, TX

Posted Aug 05, 2025

Establish metrics, measuring both impact and value on community investments, involvement, and programs, inclusive of conducting impact and return assessments/…

Cloud Engineer I - Gen AI

Company: GM Financial

Location: Irving, TX

Posted Aug 05, 2025

Willingness and ability to take a “code first” approach to fully automate the deployment and management of cloud infrastructure and environments using Terraform…

Copy Machine Operator

Company: Bexar County

Location: San Antonio, TX

Posted Aug 05, 2025

Under direct supervision, is responsible for the daily operations of the Bexar County Law Library photocopying services; operates and maintains photocopy…

Sales Associate

Company: Heyday Skincare - River Oaks

Location: Houston, TX

Posted Aug 05, 2025

You deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

Pastry Chef de Partie

Company: Kalahari Resorts & Conventions

Location: Round Rock, TX

Posted Aug 05, 2025

He/She is also responsible for assisting in ensuring the cleanliness, sanitation and safety in the kitchen, and storage areas while minimizing waste and…

Lead HVAC Service Technician

Company: US AMR-Jones Lang LaSalle Americas, Inc.

Location: Austin, TX

Posted Aug 05, 2025

Valid state driver's license. This position is a truck-based, mobile technician role responsible for performing preventive maintenance and repairs on HVAC…

HVAC Chiller Technician

Company: Top Tempo Technical

Location: Dallas, TX

Posted Aug 05, 2025

Two-year technical degree in a related field is preferred. Serve as a lead and front-line resource to service technicians through technical support and provide…

Semi-skilled Laborer

Company: City of Houston, TX

Location: Houston, TX

Posted Aug 05, 2025

A valid Texas Class C driver's license and compliance with the City of Houston's policy on driving (AP 2-2). This role may also involve driving vehicles to and…

Client Service Assistant

Company: Ice Speak Social

Location: Houston, TX

Posted Aug 05, 2025

Maintain a professional, friendly, and helpful demeanor at all times. This role involves supporting client-facing operations, providing exceptional service to…

Armed Security

Company: Cascadia Global Security

Location: Austin, TX

Posted Aug 05, 2025

Free of tickets, accidents, or marks against your drivers license. Patrols are assigned in a company-marked vehicle provided the candidates' driving history is…

Press Brake Operator

Company: 4M HR Logistics

Location: San Antonio, TX

Posted Aug 05, 2025

Read and interpret blueprints, engineering drawings, and work orders. Use measuring tools such as calipers and micrometers to verify dimensions and tolerances.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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