Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Water and Fire Project Manager

Company: SERVPRO Team Shaw

Location: Houston, TX

Posted Aug 04, 2025

Must have a valid drivers license. Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job…

Journeyman Plumber

Company: Dallas County Community College District

Location: Dallas, TX

Posted Aug 04, 2025

Current and valid Texas driver’s license required for offsite travel. Ability to identify complex problems and review related information to develop and…

RN (Registered Nurse) Hospice

Company: Elysian Hospice

Location: Dallas, TX

Posted Aug 04, 2025

Registered Nurse, licensed per the state requirements. Initial and ongoing comprehensive assessments of the impact of the terminal disease on the patients…

Security Officer Overnight, 75247

Company: Dunbar Security Solutions

Location: Dallas, TX

Posted Aug 04, 2025

Report suspicious behavior, safety hazards, and incidents promptly and accurately. Monitor surveillance equipment and regularly scan checkpoint tags throughout…

Night Janitor

Company: Controlled Contamination Services LLC

Location: Austin, TX

Posted Aug 04, 2025

Loud environments (examples: metal can manufacturing department, large earth-moving equipment). Note and report all areas in need of repair and any hazardous…

Manual Machinist

Company: Reliant NationWide Staffing

Location: Jersey Village, TX

Posted Aug 04, 2025

Plans machining by studying work orders, blueprints, engineering plans and materials drawings. Understands specifications – Be able read blueprints and…

Houston Event Staff & Security

Company: 5 STAR Event Services

Location: Houston, TX

Posted Aug 04, 2025

Prior to guest entry to ensure that no prohibited items enter. Greet and direct guests to seating areas and various services. At least 18 years of age.

Cyber Threat Intelligence Analyst

Company: AIG Employee Services, Inc.

Location: Houston, TX

Posted Aug 04, 2025

The analyst will be responsible for analyzing the technical and behavioral aspects of malicious cyber activity and will serve as a subject matter expert on…

Non CDL Box Truck Driver

Company: Noahs Ark Transport LLC

Location: Grand Prairie, TX

Posted Aug 04, 2025

Valid driver's license with a clean driving record. Perform inspections of the vehicle before and after each trip. Operate a 24 ft Box Truck.

Workforce Project Director

Company: Career TEAM

Location: Plano, TX

Posted Aug 04, 2025

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4)…

Carpenter 2

Company: PDHGroup

Location: Irving, TX

Posted Aug 04, 2025

Must be proficient in installation of all doors and mechanical hardware. Ability to lead and carry out installation of minor door and hardware tasks.

Armed Field Team Officer

Company: Security Engineers, Inc

Location: Irving, TX

Posted Aug 04, 2025

Must have a clean driving record for sites that are supplied by a company or Client vehicle (MVR check will be conducted). Annual checks are also conducted.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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