Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Project Manager - Commercial Security Systems- 209035

Company: GDKN

Location: San Antonio, TX

Posted Aug 04, 2025

Must have a valid driver’s license and be able to clear a drug screening. Must have an ability to determine and implement resolution to complex field situations…

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Carpenter

Company: A Team Home Services

Location: Austin, TX

Posted Aug 04, 2025

Our services include handyman, outdoor living spaces, kitchen and bath remodel, roofing, and electrical services. High school diploma or equivalent.

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Customer Service Rep / Account Manager Job Posting Only

Company: Abba Staffing & Consulting

Location: Carrollton, TX

Posted Aug 04, 2025

Greet visitors and manage outgoing/incoming communications. Maintain organized digital and physical filing systems. Must pass background check & drug test.

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Customer Service Associate

Company: Ollie's Bargain Outlet, Inc.

Location: San Antonio, TX

Posted Aug 04, 2025

Assist with receiving the truck, pricing items, merchandising product, and recovering the store. Accurately and efficiently operate the register, approve…

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Production Extruder Operator

Company: Automation Personnel Services

Location: Houston, TX

Posted Aug 04, 2025

Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401K matching to all eligible…

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Senior Project Manager

Company: Hays Electrical Services

Location: Houston, TX

Posted Aug 04, 2025

Bachelor's degree in Electrical Engineering, Construction Management, or a related field. Oversee and manage electrical construction projects, ensuring…

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Sales Associate II

Company: Coach

Location: Dallas, TX

Posted Aug 04, 2025

Leverages Coach’s tools and technology to support relationship building and clienteling efforts. Completes daily operational tasks including maintaining store (…

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Senior Project Manager (Electrical)

Company: Hays Electrical Services

Location: Dallas, TX

Posted Aug 04, 2025

Bachelor's degree in Electrical Engineering, Construction Management, or a related field. Oversee and manage electrical construction projects, ensuring…

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Electrical Superintendent

Company: Hays Electrical Services

Location: San Antonio, TX

Posted Aug 04, 2025

An associate’s degree or certification in construction management or electrical technology is preferred. Project Oversight & Management: Supervise and manage…

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Underground Laborer

Company: Hays Electrical Services

Location: Houston, TX

Posted Aug 04, 2025

We are looking for a hardworking and dependable Underground Laborer to support our field crews in underground utility construction.

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Carpenter, Operations

Company: University of Houston-Downtown

Location: Houston, TX

Posted Aug 04, 2025

Must maintain a valid, current driver's license. May be exposed to moving mechanical parts, hazardous traffic conditions, potentially hazardous or cancer-…

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HVAC Technician

Company: HVAC Recruitment

Location: Houston, TX

Posted Aug 04, 2025

Current HVAC license or certification required (as applicable in Texas). Diagnose and troubleshoot mechanical and electrical issues in heating, ventilation, air…

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Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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