Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Project Coordinator

Company: TRC Companies, Inc.

Location: San Antonio, TX

Posted Aug 02, 2025

TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state…

AI Data Scientist, Manager

Company: Deloitte

Location: Houston, TX

Posted Aug 02, 2025

The team consults and executes on a wide range of initiatives involving process and tool development and implementation including training development,…

Foreman Electrician

Company: Cummings Electrical

Location: Fort Worth, TX

Posted Aug 02, 2025

Must have active driver’s license and acceptable motor vehicle report. Can build/design effective layout drawings and record drawings. ($1,000 sign on bonus).

Senior Linux Systems and Automation Engineer

Company: General Dynamics Mission Systems, Inc

Location: San Antonio, TX

Posted Aug 02, 2025

Proficiency in systems engineering concepts and tools. Engage in research and data analysis to choose the best standards and tools for system development.

Travelling HVAC Technician

Company: A Property Management Company

Location: Dallas, TX

Posted Aug 01, 2025

Valid driver’s license with clean driving record. Strong understanding of HVAC controls, electrical, plumbing, and mechanical systems.

Software Engineer

Company: General Motors

Location: Austin, TX

Posted Aug 02, 2025

Takes broad challenges and, through independent professionally developed analysis, identifies and analyses options, and breaks them down into initiatives…

Electrical Project Supervisor

Company: Cummings Electrical

Location: Fort Worth, TX

Posted Aug 02, 2025

Must have active driver’s license and acceptable motor vehicle report. 5+ years of electrical construction experience which includes leading large jobs in.

AI Data Scientist, Manager

Company: Deloitte

Location: San Antonio, TX

Posted Aug 02, 2025

The team consults and executes on a wide range of initiatives involving process and tool development and implementation including training development,…

Data Analyst & Developer

Company: UST Global

Location: Plano, TX

Posted Aug 02, 2025

Hands-on experience in business intelligence tools like Tableau, along with Python programming for data processing and automation.

Senior Commercial HVAC Service Technician

Company: Ontario Refrigeration Service, Inc.

Location: Addison, TX

Posted Aug 01, 2025

Previous experience as an HVAC Technician or in a related field (10+ years). Company supplied tools, uniform, boots, and cell phone/iPad.

Industrial Maintenance Electrician

Company: Poly-America

Location: Grand Prairie, TX

Posted Aug 02, 2025

Knowledge and practical use of basic electrical tools and meters. Minimum one year of experience in industrial maintenance electrical work in a manufacturing…

Sr. Project Testing Manager - Telecom domain

Company: Infosys

Location: Richardson, TX

Posted Aug 02, 2025

Drive the adoption and optimization of test automation frameworks and tools. Experience with test automation tools and frameworks.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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