Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Business Intelligence Analyst

Company: Sock Club

Location: Austin, TX

Posted Aug 01, 2025

Data Democratization (70% of role): Train non-technical teams to build their own reports and analyses in Sigma. High user adoption rates of self-service tools.

View Details Apply on SimplyHired

SEMI - SKILLED LABORER

Company: City of Houston, TX

Location: Houston, TX

Posted Aug 01, 2025

Must have a valid Texas Class C driver's license and comply with the City of Houston's policy on driving. No special knowledge of any subject area or technical…

View Details Apply on SimplyHired

Overnight Security Officer

Company: Kalahari Resorts & Conventions

Location: Round Rock, TX

Posted Aug 01, 2025

In this role, you will be responsible for providing a safe environment for persons on company property, patrol and provide security for Kalahari property,…

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Veterinary Client Service Representative

Company: Acorn Hill Animal Hospital

Location: San Antonio, TX

Posted Aug 01, 2025

Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments. Answer phones, schedule appointments, and obtain all…

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Concrete Carpenter

Company: Texas Sterling Construction

Location: San Antonio, TX

Posted Aug 01, 2025

2-5 years of experience in concrete carpentry and pouring concrete. Constructing built-in-place or prefabricated wooden and/or metal forms according to…

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Experienced Bandsaw/Shear Operator

Company: Diversified Sourcing Solutions

Location: Houston, TX

Posted Aug 01, 2025

Able to read mechanical drawings. Receive, identify and stock incoming materials, as required. Cut customer orders to customer specifications using metal…

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Bilingual (Spanish) Cybersecurity Analyst - Policy Management & Regulatory Monitoring

Company: GM Financial

Location: Arlington, TX

Posted Aug 01, 2025

The Cybersecurity Analyst is responsible for contributing to the success of comprehensive security initiatives, work with internal and external groups to ensure…

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Registered Nurse, Pre-Admission Testing, PRN

Company: Methodist Hospital for Surgery

Location: Addison, TX

Posted Aug 01, 2025

BLS certification; ACLS certification or successful completion within 3 months of hire date. Demonstrates applied knowledge base in areas of medical/surgical…

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STAFF ANALYST (VISUAL DESIGNER)

Company: City of Houston, TX

Location: Houston, TX

Posted Aug 01, 2025

Proficiency in PowerPoint, social media tools, graphic design (example: Canva), website editing (example: WordPress); Respect – We listen and care.

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Armed Security Officer III

Company: Walden Security

Location: Dallas, TX

Posted Aug 01, 2025

Texas L3 commissioned security license (unexpired). High School diploma or General Education Degree (GED). Minimum of 18 years of age.

View Details Apply on SimplyHired

Experienced Bandsaw/Shear Operator

Company: Diversified Sourcing Solutions

Location: Houston, TX

Posted Aug 01, 2025

Assemble metal ventilation parts and components using hand tools and pneumatic rivet guns. Experience using rivet guns, nail guns, or other pneumatic tools in…

View Details Apply on SimplyHired

SEMI-SKILLED LABORER

Company: City of Houston, TX

Location: Houston, TX

Posted Aug 01, 2025

Must have a valid Texas Class C driver's license and comply with the City of Houston's policy on driving. No special knowledge of any subject area or technical…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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