Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

CDL-A Dedicated Team Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: San Antonio, TX

Posted Aug 02, 2025

3+ months of current CDL-A driving experience. Static weekly routes picking up preloaded trailers and delivering into drop trailer distribution centers.

CDL-A Dedicated Team Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Round Rock, TX

Posted Aug 02, 2025

3+ months of current CDL-A driving experience. Static weekly routes picking up preloaded trailers and delivering into drop trailer distribution centers.

Senior Accountant

Company: Kings III Emergency Communications

Location: Coppell, TX

Posted Aug 02, 2025

We design, build, sell, install, service, and monitor those phones. Prepare and file monthly sales tax and annual reports in multiple states to ensure…

Lead HVAC Installer

Company: Will Fix It Plumbing, Heating, Cooling, Electrical

Location: San Antonio, TX

Posted Aug 02, 2025

Valid driver’s license with a good driving record. EPA certification (or willingness to obtain). Will Fix It Plumbing, Heating, Cooling, Electrical, part of the…

Staff Pharmacist - Part Time

Company: CommUnityCare Health Centers

Location: Austin, TX

Posted Aug 02, 2025

Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through the American Heart Association. Conduct patient drug regimen review.

Advanced Analytics - Data and Analytics Business Analyst

Company: Children's Health

Location: Dallas, TX

Posted Aug 02, 2025

The Data & Analytics Business Analyst is responsible for envisioning, prioritizing and building analytics products by working closely with stakeholders and…

RN-Labor & Delivery

Company: Ascension

Location: Austin, TX

Posted Aug 02, 2025

Diploma from an accredited school/college of nursing OR professional licensure at time of hire required. Serve as a primary coordinator of all disciplines for…

Data Analyst - People Analytics (Short-Term Employment)

Company: Meta

Location: Austin, TX

Posted Aug 02, 2025

Leverage data analysis tools, such as Python, R, SQL, Tableau, and spreadsheets to develop models, understand trends, and extract insights.

Accountant - Financial Reporting & Operations

Company: City of Houston, TX

Location: Houston, TX

Posted Aug 02, 2025

Requires a Bachelor's degree in Accounting, Business Administration, or a closely related field such as Finance, with a minimum of 18 hours in Accounting.

CDL-A Dedicated Team Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Universal City, TX

Posted Aug 02, 2025

3+ months of current CDL-A driving experience. Static weekly routes picking up preloaded trailers and delivering into drop trailer distribution centers.

Executive Pastry Chef - Oak Lawn

Company: Eatzi's Market & Bakery

Location: Dallas, TX

Posted Aug 02, 2025

Two years technical school or certified apprenticeship preferred. Ability to train, develop and assess player performance. Analytic and problem-solving skills.

Service Operations Manager

Company: Leidos

Location: San Antonio, TX

Posted Aug 02, 2025

This position will support both internal and customer-facing projects involving the growth and sustainment of an enterprise service desk suite of tools…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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